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7/7/2004 Vol. 1, No. 11

Professional Practice
 

The Rev. J. Bruce Baker on Community Clergy and Chaplains: Building Relationships

Community Clergy and Chaplains: Building Relationships


I have served as a parish pastor in the Presbyterian Church (USA) for nearly 30 years. The parishes I have served have been in a small town in West Virginia, the city of Philadelphia, and suburban New York. My parishioners have been old and young, rich and poor. In one church alone there were 15 nations of birth. It has been my privilege to pastor in all kinds of places to all kinds of people from all kinds of backgrounds with all kinds of problems, some of which took them to the hospital.

Some of those hospitals had chaplains that I knew. Some had chaplains that I did not have contact with, and others had no chaplains. As a pastor, I am always grateful for the opportunity to come to know and trust the person who would be caring for my parishioner while he or she is in the hospital. Even though I make several visits when a parishioner is ill, knowing that a colleague (for that is what a chaplain is, a fellow worker in the same vocation) is also there to be a faithful presence is a blessing.

That is the key term for pastoring to those who are in a crisis, being a “faithful presence,” and being hospitalized almost by definition means one is in crisis. Being able to rely on someone on the hospital staff to be that presence is a great comfort to a parish pastor. Knowing that someone will be there in an emergency, knowing that someone will call when necessary and possible (HIPAA regulations being what they are), knowing that there is a partnership in the care for your parishioner — all of that is a blessing and service that those of us in the local church appreciate even if we don’t say it very often.

What makes the partnership between a pastor and a chaplain work is the same thing that makes any partnership succeed — trust and communication. In my experience, familiarity has been the key to building that trust and communication. Fostering a relationship over time is what makes for the best results for patients/parishioners, which is the goal for all of us. When I am in the hospital, I frequently stop to say hello to the chaplain and to share joys and concerns, and when appropriate, invite the chaplain to our church to preach or otherwise share with the congregation. I have also been in facilities where the chaplain would invite local clergy to gather for education and conversation, and would also make it a point to welcome new clergy to the area. It may take time on both sides, but this kind of relationship building fosters trust and keeps communication open, thereby serving the good of the parishioner/patient.

I have appreciated my relationships with many of the chaplains I have come to know, and have relied upon them as fellow workers as we have labored to bring wholeness and peace to those we jointly serve.


Rev. J. Bruce Baker born and raised in Zanesville, Ohio in a Lutheran church He attended Wittenberg University in Ohio where he received a BA in sociology in 1970. Rev. Baker began working for an ecumenical agency in Baltimore in a street ministry program and began attending seminary in 1971 at Lancaster Seminary. He received his MDiv in 1976 from Inter/Met Seminary, an interfaith/experientially based seminary in Washington, D.C. He was ordained in 1976 in the Baltimore Presbytery. He is married to Julianne Walker Baker, and they have two children and one grandchild (who is the smartest handsomest boy ever).

Advocacy
   

Chaplain Gerald Ash on Supporting an Ethical Care Environment

Supporting an Ethical Care Environment


Sound complicated? Not really.
Where’s it all start? Well, first think about how you would like to be treated.

Would you want your dignity respected? Would you want your voice to be heard? Would you want to have your care and decisions about your care to be based in your values, your goals — how you see life? That’s close to the heart of what ethics calls the principle of Autonomy.

Would you want everything that is done in the care environment to be done only for your good? Would you want the benefits of each care decision to be carefully weighed against risks to you? That’s close to the heart of what ethics calls the principle of Beneficence.

Would you want nothing done to you that is clearly not in your best interest — whether it is by act of commission or by act of omission? That’s close to the heart of what ethics calls the principle of Nonmaleficence.

Would you want to be treated equally and to receive an appropriate share of available care resources — without regard to your ability to pay, your culture, or any other criteria? That’s close to the heart of what ethics calls the principle of Justice.

These are the four principles upon which an ethical care environment turns: Autonomy, Beneficence, Nonmaleficence and Justice. Some big words, but we all understand their true meanings. Summarize them? It’s kind of folksy but we could do worse than by starting with this: Do unto others as you would have others do unto you. Or, do what is right and you’ll sleep well at night.

More reminders about the foundation of an ethical care environment:

Quite naturally we often find ourselves focused on the specifics of treatment decisions; we tend to see things from a black-and-white, biomedical perspective. But, patient and family preferences about tough care decisions are based in a broader context than this. These preferences are best understood in the context of their values, traditions, beliefs, goals, and relationships, in other words, how treatment decisions are going to affect their life. To complicate matters further, patient and family perspectives change over time as their circumstances or conditions change. Thus, it takes ongoing relationships between care givers and patients to support an ethical care environment.

Even so, sometimes it’s not clear how to work through tough decisions and balance everything outlined above. That’s when we’ll want to seek out other experienced persons to talk with. Some facilities have patient advisory groups or formal ethics committees that are available for consultation.. Outside consultations with independent bioethicists are also available. It’s important that chaplains are aware of existing resources.

Lastly, this reminder. The ethical care environment is based in: 1) the above principles, 2) the oaths that we take in our professions and 3) in the values of society as embodied in most state laws. In rare incidents there can get to be collisions between this set of core values and an individual’s demands. That’s when a lot of talking is needed. But it will work out, even if the process is painful, as long as we always embody the ethical care environment in everything that we do.
Supporting an ethical care environment. It’s the work of all of us.


Chaplain Gerald A. Ash, M.Div., BCC is currently serving in University Specialty Hospital, a post-acute hospital of the University of Maryland Medical System in Baltimore, MD. The hospital serves 60 Vent dependent persons, 20 persons in coma emergence or in traumatic brain injury rehabilitation, up to 100 persons with chronic disease, other post acute/rehab needs or who are in the end stages of palliative caring. Individual pastoral care is integrated with a weekly "off Unit," in the Chapel, worship gathering of 25 to 40 persons with vents et el, made possible by Administration's commitment of very significant staff resources. Chaplain Ash is an Episcopal priest and has been full time in health care ministry for 10 years.

 

Education & Research
   

The Rev. Dr. Nancy Dann on the Benefits of Satisfaction Surveys

Better Service through Satisfaction Surveys

Data analysis generates many benefits. At its best, it can bring about an epiphany that results in better service to the patients we serve.

When our cancer program, Baystate Regional Cancer Program, offered a worship service to those in our community whose lives had been touched by cancer, it was important to determine if we met their needs and to what degree. At the conclusion of the service, attendees were asked to complete a questionnaire designed to collect data on demographic information, emotional response, general satisfaction, and agreement with specific service components. Results convinced us of the worthiness of our endeavor, and served as a catalyst for this chaplain to look critically at the worship service prayers she had authored.

The vast majority of service attendees were women. Interestingly, there was a gender difference in the rating of prayers. This piqued my curiosity and resulted in serious reflection on that aspect of my ministry. (See: Dann, N.J., Mertens, W.C. Taking a "Leap of Faith:" Acceptance and Value of a Cancer Program-sponsored Spiritual Event. Cancer Nursing 2004; 27(2): 134-141.)

Soon, I recognized that as a female chaplain, my prayers mirrored conversations with female patients more closely than conversations with males. Women often express their fears and a desire for peace. They share their anxiety about such issues as diagnosis, treatment, body image, and the impact cancer will have on their families. The prayers included in A Sacred Gathering for Those Touched by Cancer addressed the following themes: surrendering fear, peace, hope, G-d’s love, and thanksgiving for those who help. These same themes are often present in the prayers I provide for patients in the program on a regular basis.

But what do men frequently address in conversation? They want strength, endurance, determination, and often express a desire to continue providing for their families. My prayers did not reflect these themes.

Admittedly, the lack of these themes may not be the only reason men did not rate prayer as highly. There are many variables for which we did not control. But even if that was not the reason, my ministry has improved because my prayer themes are now more inclusive. My current collection reflects themes frequently expressed by men. Following is a prayer that grew out of consultation with a marine.

Here I am LORD, ready to face my greatest challenge – the threat within. Through unseen forces, cancer has invaded my body, but I trust that with my dedicated healthcare team and Your power, I will prevail. I am motivated to make the right choices and fight this disease. With You by my side, I will lead my team by example, demonstrating my courage and commitment. My unrelenting determination will call forth a standard of excellence in all. Even when the decisions are tough, with Your help LORD, I will demonstrate strength and integrity, and in all things I will maintain what no disease can take away from me – my dignity and my honor. Amen.

I am now conducting a study on male/female satisfaction with a range of prayer themes. My challenge to fellow chaplains is this: collect data on the work you do and analyze it. It may be the means through which you and your ministry grow.


The Rev. Dr. Nancy Dann, is an ordained minister in the United Church of Christ, and a board certified chaplain with the Association of Professional Chaplains. The Rev. Dann is also a registered nurse, certified yoga teacher, and has completed her Doctor of Ministry degree in Faith, Health, and Spirituality at Andover Newton Theological School. For the last six years she has worked with oncology patients in the Baystate Regional Cancer Program.

In addition to providing pastoral care to patients and family members, interests include research on spirituality and cancer, and designing spiritual interventions that are specific to the population of oncology patients. Interventions include worship services, prayers, and audio recordings of Scripture, prayer and a guided meditation on Psalm 23. The Rev. Dann is the primary investigator for 4 studies approved by the IRB; one involves a worship service for patients and those who care about them, one is related to a series of worship services for breast cancer patients, one is a study of the effects of listening to an audio recording of scripture and prayer, and the last is an analysis of prayer preferences of men and women.

Spiritual Development
   
Rabbi Bonita Taylor on the healing power of chanting

El Na R’Fa Na - Please Divine One Please Heal (Numbers 12:13)


“Chanting is like breathing... The chant is a numinous ribbon anchoring the person to the universe, linking the human and divine, an intimate expression of the soul ... To hear a ... chant in its depth and power is haunting. It’s as if the sound comes from a place in the body that is like an internal seashell that floats in the cosmic tides long after the physical body is gone. It is the primal human cry for meaning.”

I’ve been chanting for the last 4 years. It’s part of a deep-breathing program that is helping my body detoxify from excessive mercury and lead. According to my teacher, the Rev. Joan Witkowski of the Church of the Movement of Spiritual Inner Awareness, chanting, especially when it’s combined with intentional breathwork, helps our cells take in — and use — oxygen, without which we cannot survive. In addition, “when vibrations of elongated sounds resonate throughout our bodies, they synchronize and balance our brain waves, and assist our bodies in opening up and becoming freer.”

Most — if not all — spiritual traditions chant. Three years ago, I began to integrate chanting and breathwork with my daily spiritual practice. In Judaism, each week is accompanied by a portion of the Torah. In May 2003, I was studying the upcoming portion that includes Numbers 12:13. Miriam had become ill and — as custom dictated — was shut out of the camp. Her brother, Moses, appeals to G-d in what is thought to be the shortest prayer in the Torah: El Na R’Fa Na La – Please Divine One Please Heal Her. Blessedly, I had been improving steadily; however, it had become clear to me that I still had a long way to go. When I approached this portion, Moses’ earnest yet passionate prayer touched my spirit and I began to chant it spontaneously, first in Hebrew and then in English. For I, too, was feeling shut out of the camp — as do many people that I have chaplained who suffer from prolonged states of medical distress.

During the summer of 2003, I shared this chant with Joan, who has since used it to good effect with other students. In January 2004, during the annual NAJC Conference, I shared it with my colleague Rabbi David J. Zucker, first as an indoor sitting chant and then, as an outdoor walking chant. Subsequently, he has led his residents at Shalom Park Senior Care Center in Aurora, CO. “I chant with my seniors — and other congregants — in Shabbat Services and they have become very attached to it. It evokes deep meaning for them.” He also shared it with an APC colleague, the Rev. Patrick Bradley, who has reported upon its significance to his cancer patients in his chaplaincy practice in Wyoming. I have also facilitated it with congregants from my High Holy Day pulpit, several other professional groups, and a few personal friends. Each time, I am asked for copies, and correspondence follows about healing effects that individuals experience after engaging the sacred in this way.

I invite you now to try it. While chanting, please visualize areas that need healing in your own (parts 1 and 3 of the chant) and in another’s spirit and/or body (part 2). I am interested in your comments which may be addressed to btaylor@healthcarechaplaincy.org. In time, G-d brought Miriam back within the camp. May G-d bring us each back within the camp.

PLEASE DIVINE ONE PLEASE HEAL: EL NA R’FA NA LA Numbers 12:13

Take one deep breath and with that one breath:
say each line & hold the final sound for as long as you can ………

1. Please hold final sound ………………
2. Please Divine One hold final sound………….........
3. Please Divine One Please hold final sound………….........
4. Please Divine One Please Heal hold final sound………….........
5. Please Divine One Please Heal Me* hold final sound………….........

a. Please hold final sound………….........
b. Please Divine One hold final sound………….........
c. Please Divine One Please hold final sound………….........
d. Please Divine One Please Heal hold final sound………….........
e. Please Divine One Please Heal Her** hold final sound………….........

1. Please hold final sound………….........
2. Please Divine One hold final sound………….........
3. Please Divine One Please hold final sound………….........
4. Please Divine One Please Heal hold final sound………….........
5. Please Divine One Please Heal Me hold final sound………….........
please say #5*** three times****

EL NA R’FA NA LA: PLEASE DIVINE ONE PLEASE HEAL Numbers 12:13

Take one deep breath and with that one breath:
say each line & hold the final sound for as long as you can ………

1. El hold final sound………….........
2. El Na hold final sound………….........
3. El Na R’Fa hold final sound………….........
4. El Na R’Fa Na hold final sound………….........
5. El Na R’Fa Na Li* hold final sound………….........

a. El hold final sound………….........
b. El Na hold final sound………….........
c. El Na R’Fa hold final sound………….........
d. El Na R’Fa Na hold final sound………….........
e. El Na R’Fa Na La** hold final sound………….........

1. El hold final sound………….........
2. El Na hold final sound………….........
3. El Na R’Fa hold final sound………….........
4. El Na R’Fa Na hold final sound………….........
5. El Na R’Fa Na Li hold final sound………….........
please say #5*** three times****

Notes:
* This is an adaptation. In Numbers, the final Hebrew word of this prayer is “la” or “her” referring to Miriam. Here, we substitute the Hebrew word “li” or “me”. instead of “la” or “her”. There are many precedents within Judaism that encourage us to advocate for ourselves.

** We use the traditional “la” – think of those in your heart – female and/or male - who could use a healing prayer

*** In mystical Judaism, the # “5” is associated with healing, as with the five “fingers” of a chamsa — a healing amulet in the shape of a hand

****In mystical Judaism, the # “3” is a potent symbol of balance, reconciliation, holiness, & completeness


Rabbi Bonita E Taylor, M.A., BCC, is an ACPE supervisor and pastoral care educator with The Jewish Institute for Pastoral Care of The HealthCare Chaplaincy in New York City. She is board certified by the NAJC and a member of its board, serving as conference commission chair and CPE chair. She holds masters’ in education from Columbia University and Hunter College, and a B.A. from Hunter College (CUNY). She was ordained by the Academy for Jewish Religion in 1994.



Reviews

Macky Alston reviews the film Trust Me: Shalom, Salaam, Peace

Trust Me: Shalom, Salaam, Peace

Winner of the 2004 Wilbur Award for Best Television Documentary, Trust Me: Shalom, Salaam, Peace, is a funny, inspiring, and deeply moving film about overcoming prejudices and fears at an interfaith summer camp. It is ideal for use with youth and adults and a great resource for deepening multifaith awareness in any community.

An emotional chronicle of 33 children attending a North Carolina interfaith summer camp for Christians, Muslims, and Jews, Trust Me was filmed in the wake of the September 11th, 2001 terrorist attacks on the United States. Rob Fruchtman, award-winning producer and director, follows 33 Christian, Jewish, and Muslim boys, ages 9-13, who arrive at camp with some trepidation and preconceived notions about the children of other faiths.

The film tells the story of the boys, as well as the staff, as they engage in typical camp activities and, in the process, forge strong bonds. One disconcerting aspect is the inexperience of the staff, but their attitudes and beliefs work wonders on the boys. As one young Christian boy observes: “I thought [Muslims] would act totally differently, speak differently, eat differently. How could anyone mistreat someone as nice as this?” And a Muslim child responds, “I thought the kids wouldn’t treat me as an equal.”

While typical summer camp issues, such as homesickness, surface, it quickly becomes evident that this is no ordinary camp experience. By the fifth day the children participate in each other’s prayer rituals. A Christian boy who joins the Muslims in afternoon prayer exclaims: “I like how active it was. You didn’t just stand there.”

The week culminates in one of the most stirring moments of their young lives, as the children stand hand-in-hand in silence around the final campfire.


Macky Alston is the director of Auburn Media, a division of the Center for Multifaith Education at Auburn Theological Seminary committed to supporting, cultivating and promoting powerful, engaging, balanced and responsible media on religion, spirituality and ethics. He is a graduate of Union Theological Seminary and an award-winning documentary filmmaker.

Completed: 2003
Running Time: 60 Minutes
Producer/Director: Rob Fruchtman
Executive Producer: Stuart B.Rekant
Producer: Cheryl Miller Houser
Editor: Charlotte Stobbs
Director of Photography: Lex Gletcher
Music: Art Labriola
Trust Me Shalom Salaam Peace aired nationally on Showtime.

If you are interested in purchasing Trust Me, you can do so at www.hartleyfoundation.org. Just click on “Masterworks” on the homepage for more information. The VHS version of the film is priced at $19.98 and the DVD at $24.98.

Do you have thoughts about reviews you’d like to share with your colleagues? Send an e-mail to info@PlainViews.org.



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Professional Practice
Chaplain Geralyn Abbott on the Spiritual Dimension of Psychiatric Treatment
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Advocacy
The Rev. Russell Myers on Surveys and Outcome-based Pastoral Care
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Education & Research
Dr. Diane Bridges on Creating Multifaith Resources
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Spiritual Development
The Rev. Greg Brown on Clergy Case-conference Groups
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Macky Alston reviews the film Muslims
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