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8/4/2004 Vol. 1, No. 13

Professional Practice
 

 

Pastor Barbara Lindeman on chaplaincy in a community hospice

On the Road


As summer comes to an end, it's time to begin preparations for the fall and winter. We've just completed scheduling back-to-back "Tree of Lights'" memorial services in three communities, for one Sunday in November. Early in December we'll participate in the National Children's Service by offering a local service of our own. In between those events we will offer "Grief and the Holidays" seminars in eight communities. And somewhere in there we'll assess and visit hospice clients and families in their homes, hospitals, and nursing homes, and continue with our regular grief groups.

We are the Hospice Team for Immanuel St. Joseph Mayo Health System’s Community Health program. We serve nine counties with seven community affiliate sites. The program started over 20 years ago, when five of these sites organized a local hospice with a nurse and some volunteers. Today we have many nurses, hundreds of volunteers, two social workers, one chaplain (myself), one bereavement specialist, and several support staff in our central office. Most of us work five, sometimes seven days a week, mornings, afternoons, and evenings.

My primary work as chaplain consists of assessing families when they are admitted, maintaining spiritual assessments throughout their hospice period, and at times, following up with bereavement services. Many families have their own clergy, but when there is no pastor involved I become the families’ pastor. I assist with planning the funeral, officiate at the funeral, and provide follow-up grief services.

Since our hospice covers nine counties, most of us spend much of our time on the road traveling to our patients’ and families’ homes. Our main purpose is to work with clients on pain control, symptom control, and emotional support for them, their friends, and their families. We also provide support after a death. We work with both hospice and non-hospice individuals who are struggling with all types of loss and end-of-life issues.

In the past year we began to hold seminars for nursing home/assisted living residents where we facilitate discussions on life losses and how they affect us emotionally, physically, and spiritually. We also serve our communities by speaking on topics such as end-of-life issues, death and dying, and living with loss; we meet with church groups, high school and college classes, youth groups, and civic groups. People throughout the region contact us for information on a wide variety of loss issues. We work with pastors, school counselors, teachers, and social workers, and provide them with materials and/or referral sources.

My schedule is quite flexible. This weekend I’ll be visiting a hospice family forty miles from here as some of their children will be home and they want to meet me; this Saturday morning I’ll make a bereavement call on a family whose loved one died last night. In many ways my work is similar to what a parish pastor would do, only the geographic area is a bit larger and the “‘parish members” keep changing. What is different is that my primary work is with the dying. All in all it is most fulfilling, satisfying work for one who loves to be on the road, meeting new people everyday, and ministering to a wide diversity of persons.


For sixteen years, Barbara Lindeman was a librarian/social studies teacher at the high school level, then a family counselor, and finally pursued her dream of becoming a professional chaplain via seminary, CPE in Eau Claire, St. Louis, a CPE residency in Dayton, OH and ordination in the United Church of Christ in Minnesota. She is finally living her dream, truly rejoicing in each day’s work as Chaplain for ISJ-MHS Mankato, MN. She is also the assistant pastor at Zion United Church of Christ, preaching, teaching and visiting members of her congregation.

Advocacy
   

Rev. Dr. Eric Smith on Gaining Administrative Support, Part I

Ask and Ye Shall Receive

In my effort to discover what it takes to gain administration’s support in this era of cost cutting and competing for valuable resources, I personally interviewed 15 senior administrators from eight different hospitals in three different states. They were each asked the same questions concerning what it takes to gain their support for a project, program, or staffing increase, and also what they wished that chaplains knew and understood about administrators. Their responses were informative and interesting:

  • BE AN EFFECTIVE MANAGER They said that chaplains are generally pretty good pastoral caregivers, but not always great business managers. Good managers get listened to and supported, while bad managers get turned down or are poorly supported.
  • BE A TEAM PLAYER Participate with others in the hard as well as the easy. When a mandated 5% budget cut was announced, one chaplain was the first to respond with the adjustment. His administrator said, “I will remember that willingness and sacrifice when monies are freed up again.”
  • LOOK FOR OPPORTUNITIES TO MAKE CONTRIBUTIONS WHICH BENEFIT THE ORGANIZATION Several administrators spoke of their chaplains going the extra mile in serving and promoting their institutions. One said, “He gives to us, even when it’s not convenient, so I’m obliged to do the same for him.”
  • COMPLETE A COST/BENEFIT ANALYSIS Every one of the 15 mentioned the need for them to receive something of this sort in order to make a good decision. For a cost/benefit analysis, state the costs of the project or position. Don’t leave anything out. Then note the benefits, values, and results that this project will bring to the hospital. If you are not familiar with this exercise, ask your administrator or finance officer for guidance. This data is critical for their acceptance.
  • HAVE ALL OTHER OPTIONS BEEN PURSUED BEFORE ADDING STAFF OR INCREASING COSTS? Demonstrate or verify that you have genuinely tried or evaluated other options.
  • COMPARISONS WITH OTHER HOSPITALS AND CHAPLAINCY PROGRAMS Explain what has been done elsewhere and how well it worked. Will you be the only one in town doing this? If so, this may give you the competitive edge.
  • ENDORSEMENTS - One administrator said that if the chaplain clarified that the senior chaplain of the larger system of which they were a part, or a hospital board member, or an ecclesiastical leader, or a key physician wanted this, then he would feel more inclined to give it positive consideration.


  • FOLLOW THROUGH! - Several mentioned this very pointedly. Do what you say you will do, keep them informed, and meet the deadlines set.
  • UNDERSTAND AND APPRECIATE WHAT’S IMPORTANT TO ADMINISTRATORS Their jobs depend upon how well the hospital does, not how wonderful they are personally. They have missions, requirements, and personal goals to accomplish. Ask them what these are. They will tell you.

In response to the question, “What do you wish chaplains knew and understood about administrators,”they said, “We are not the enemy. We are as individual as administrators as you are as chaplains, so don’t treat us all the same and think that we are all hard noses.”And finally, “Pray for us, the responsibility and pressure of this position is tremendous!”

Ask and you shall receive…..these leaders gave us much to consider.


Rev. Dr. Eric E. Smith, BCC, serves as Administrative Director of Spiritual Care Services for Sierra Providence Health Network, a system of for-profit hospitals in the greater El Paso, Texas, area. He is a United Methodist Chaplain who formerly served as Senior Chaplain/Director of Pastoral Care at Harris Methodist H-E-B and Springwood Hospitals, Bedford, Texas.

 

Education & Research
   

 

The Rev. Donald Koepke on the Spirit of Aging

 

A Time of Decline Can Become a Time of Ascent

Age does not stop spiritual development. There are some scholars who suggest that as a person ages, they grows deeper spiritually. Maybe “Yes,”maybe “No.”  But one thing is true: there is never a time when the human person is not in a state of becoming.

Everyone wants to live a long time but few people want to grow old. To be old in America is to become marginalized, helpless, of no value. To be old in America is to fly in the face of cherished values of independence, productivity, even power. To become old, in the view of most, is to decline, to lose strength, to become less capable, more confused, less “sharp.”To grow old is to become increasingly (horrors!) dependent.

But the human experience of spirituality suggests something different. Instead of envisioning aging as a time of continual loss, spirituality can help us see later life as a time of values clarification, where life’s wheat is separated from its chaff, and the more-valued is separated from the valued. Is aging really a loss, or is it a prerequisite to something new? This new thing might be painful and even undesirable at first, but such is the essence of a new phase of life. It is unsettling because it is unfamiliar.

American culture thinks in terms of control, possessions, productivity. Spirituality, on the other hand, speaks of surrender, receptivity, openness. It is the clash of these life-perspectives that is the essence of the journey called aging. For time is the greatest teacher in life, except for the experience of dying. Like dying, aging confronts the person with an essential humanness that defies control and is based on vulnerability, not power. Aging allows us to see loss as a pruning of distractions, and to focus our attention on what is truly central to the meaning and the depth of life.

Betty is a resident in the skilled care center where I was chaplain. One day, after chapel, she came to me with a compliment: “Thanks for not having pity on me.”I was stunned because I never considered her as an object of pity. Sure she was legally blind with advanced macular degeneration. Of course, she wasn’t able walk without total assistance. She might even have become incontinent. But Betty was still a person who embraced life. When I would come to visit, I would go immediately to Betty and ask, “Who should I visit today?”and she would tell me, not out of gossip but out of concern for her neighbors. She was one of my models for living. I wanted to be like her, not only when I was older but right then! Why would I have pity on such a person? And when I saw her again, after a five-year absence as chaplain, I found Betty crumbled in a wheelchair, obviously non-ambulatory, being fed pureed food. The first words out of her mouth were not, “Why is this happening to me?”but, “How is your family?”Betty, because of her deep sense of spirit, is able to transcend her “losses”and live the life that she did have rather than lament the life that she had “lost.”

Yes, spiritually speaking, a time of decline can become a time of ascent.


Donald Koepke is the Director of the Center for Spirituality and Ethics in Aging at the California Lutheran Homes, Anaheim, California. Rev. Koepke earned his Master of Divinity from Lutheran School of Theology at Chicago and completed a year-long residency in Clinical Pastoral Care at the UCLA Medical Center in 1995. He also earned a Certificate in Gerontology at the Geriatric Pastoral Care Institute at the Center for Aging, Religion and Spirituality, Minneapolis, Minnesota. Rev. Koepke publishes a free monthly email newsletter designed for health care professionals. Subscribe by contacting dkoepke@frontporch.net

Spiritual Development
   

Rev. Dr. Joan Murray wonders what day it is for you

One Day


The bookstore is a favorite place to find books, browse, and enjoy the presence of interesting people. It was a Saturday morning. After browsing, I had selected several books and was at the counter paying for my purchases when I heard a woman and child talking as they walked toward the counter. The four-year-old child was delighted as she saw all the items along the aisle. She picked up something and held it up to the woman, and with an expectant gentle smile and soft voice, asked, “Can I have this?”The woman, who had turned to the child as she spoke, responded in a gentle voice as she looked at the child, “One day.”

“One day.”I was expecting “some day,”“not today,”or a simple “yes or no.”The sales receipt was handed to me. It was time to move on. However, in that glimpse of time, I remember looking again at the two engaged in the warmest of conversations and the hospitable familiarity of their relationship. I smiled as I walked out onto 86th Street bustling with people on an ordinary Saturday in New York City. Something out of the ordinary had just happened. “One day.”“One day.”The phrase kept coming to me as I walked home.

What a phrase of hope “one day”is! It is sure and confident. It is a “yes”in answer to a question. It implies trustworthiness and that you can count on it. “One day”says so much about a relationship. The child freely asked for something she wanted. The woman freely said wait until another time. There was no confrontation, no argument, and no fretting for either one. It was just a part of a conversation in a bookstore on a Saturday afternoon.

Returning to the hospital the following Monday, I shared the experience with the priest who appreciates these stories and experiences. He smiled and understood what I had said. I remarked that one day I would preach on the phrase “One day.”There is something so like G-d in the phrase. There is realistic hope. Our relationship with the Holy One, can be described in a way similar to that of the child and woman. How like G-d and us!

Waiting for “the day”can be a time of excited anticipation. At other times, waiting may challenge our trust. Do I really believe that G-d will be faithful, now, in the time of waiting? Could I convince G-d that I really need it now? Perhaps acknowledging the good I would do, would influence G-d to act sooner rather than later. How hard it is to wait with gentle patience when we believe that we know what is best for us.

Is there a way that G-d and humans have within us both the child and the woman? Can our relationship with ourselves, others and G-d be framed in “one day?”What does the metaphor of “one day”say about our relationships? Do we live out of a sense of trust and hope?

There may come a time when it is “this day,”a time of receiving. When “one day”becomes “this day,”our response is one of gratitude. The gratitude is for the gift and for the faithfulness of the Giver. Gratitude is also for our patience in waiting. Gratitude strengthens our hope and relationship when promises are fulfilled.

I could not have imagined the significance of a visit to the bookstore. In a glimpse of time, there was an opportunity to witness a relationship of trust and hope. The child’s acceptance of the answer models our response of faith in G-d. We can entrust our hope in the One who keeps promises fulfilled sometimes today and sometimes “one day.”

What day is this for you?


The Rev. Dr. Joan L. Murray, MN, D. Min., BCC is a chaplain, spiritual director, registered nurse and ACPE supervisor. Currently she is the director of Chaplaincy Services and Pastoral Education at Memorial Sloan-Kettering Cancer Center, a partner institution of The HealthCare Chaplaincy.  She is an elder in the North Georgia Conference of the United Methodist Church and a graduate of the Shalem Institute for Spiritual Formation. Her area of interest is in the many ways we are loved into being.

Do you have thoughts about spiritual development you’d like to share with your colleagues? Send an e-mail of any length to info@PlainViews.org.



Reviews

Macky Alston reviews the film Merton

Merton

Thomas Merton, hailed as a prophet by some, censured for his outspoken social criticism by others, was a monk of the austere Trappist order.  This critically acclaimed film examines Merton’s life and work through insightful interviews with the Dalai Lama, poet Lawrence Ferlinghetti, Nicaragua’s Minister of Culture Ernesto Cardenal, publisher Robert Giroux, folk-singer Joan Baez, and monks and intimate friends of Thomas Merton - a mystic, prolific and popular author, anti-war advocate and witness to peace.

Interwoven with the interviews are passages from Merton’s writing and scenes from significant places in his life, including his birthplace in Prades, France; the Gethsemani monastery in Kentucky; his final journal to the East, and Bangkok, Thailand, where he died.

Of interest to chaplains may be the course Merton’s life took from a hell raiser in his university years to a cloistered monk. His epiphany occurred on a Louisville, Kentucky street corner, when he realized that he loved all the individuals surrounding him, that he loved the community. We are “not contemplative,”he wrote, “until we are committed to every aspect of community.”And so he dedicated his remaining years to addressing the political, social and economic issues of his day.

Merton also was ahead of his time as a proponent of a multifaith approach to life. He was the first Trappist monk to be allowed to live as a hermit within the monastery walls, yet Merton simultaneously began to speak out about the commonalities between eastern and western religious beliefs and the need for a proactive, multifaith approach to all aspects of community life.

His study of eastern religions led to his first trip outside the monastery walls after 27 years of seclusion, when the Red Cross requested that he address their representatives in Bangkok, Thailand. On his travels he met the Dalai Lama, Thich Nhat Hahn and others. In Sri Lanka, he visited the giant Buddha statues and said, “I am able to approach barefoot and undisturbed. Then, [I experience] the silence of the extraordinary faces, the great smiles, huge yet subtle, filled with every possibility, questioning nothing, knowing everything, rejecting nothing. Looking at these figures I am suddenly, almost forcibly jerked out of semi-awareness and to inner clearness. I know and have seen what I was obscurely looking for.”

His sudden and untimely death in Bangkok followed a controversial speech in which he emphasized that a religious life requires community involvement and interfaith understanding, but it also requires that individuals stand on their own two feet and not rely on support from social, political and economic structures that may be destroyed at any moment by political forces.


Macky Alston is the director of Auburn Media, a division of the Center for Multifaith Education at Auburn Theological Seminary committed to supporting, cultivating and promoting powerful, engaging, balanced and responsible media on religion, spirituality and ethics. He is a graduate of Union Theological Seminary and an award-winning documentary filmmaker.

Completed: 1984
Running Time: 57 Minutes
Producers: Paul Wilkes and Audrey Laurine Glynn 
Writer/Director: Paul Wilkes
Associate Director/Editor: Zina Voynow 
Director Photography: Tom Hurwitz 
Readings: Gregory Abels 
Narration: Alexander Scourby

If you are interested in purchasing this film you can do so at www.hartleyfoundation.org. Just click on “Masterworks” on the homepage for more information. Both the VHS version and the DVD version of the film are priced at $29.95.



spacer 8/4/2004 Vol. 1, No. 13
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Professional Practice
Pastor Barbara Lindeman: On the Road — Chaplaincy in a Community Hospice
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Advocacy
The Rev. Dr. Eric Smith: Gaining Administrative Support Part I
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Education & Research
The Rev. Donald Koepke: the Spirit of Aging
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Spiritual Development
The Rev. Dr. Joan Murray: One Day
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spacerReviews
Macky Alston reviews the film Merton
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