11/16/2005
Vol. 2, No. 20
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Professional
Practice |
Deacon Mike Steele,
Ph.D., on a different focus for overnight
chaplains
Night Chaplaincy
Chaplain duties are
usually prioritized and directly
related to a facility’s size,
its area of specialization and the
number of chaplains available on
a twenty-four hour basis. In most
hospitals the night chaplain is an
on-call person; but in some hospitals,
a full-time night chaplain like me
is required.
My responsibilities are often the consequence of being the only chaplain
in a very busy Level One Trauma Center with an in-house nighttime capacity
of 550 patients; but those duties are not the subject of this article.
It is my thoughts about the nightly care of the hospital staff that I wish
to share.
The night hours provide
a dramatically different clinical
environment than the daylight hours.
The daytime and early evening tension
level subsides proportionally because
the majority of the patients are
asleep. Plus the hundreds of visitors
and medical support personnel such
as physical and speech therapists
are not in the hallways.
As a result, if the
chaplain makes it a priority, he
or she has an opportunity to develop
familial relationships with both
the medical and non-medical staff
in a way and at a depth that is not
possible during the day. This is
a chaplain’s dream. Where else
can a chaplain provide a listening
ear, compassionate heart, words of
encouragement and spiritual counsel
to the members of his or her congregation
on a nightly basis?
Meaningful relationships
with staff members easily emanate
from interpersonal interactions often
associated with the physical, mental
and spiritual aspects of ER and hospital
traumas, patient deaths, pediatric
crises and other situations. The
storied relationships flourish and
can serve as an introduction and
endorsement of the chaplain by current
staff members to new staff members
as they are hired or rotate among
the floors.
Those relationships
multiply exponentially with a growing
responsibility to meet the spiritual
needs of many staff members who do
not attend worship services because
of the hours worked, family pressures,
or reported personal disappointment
with previous clergy.
As a result, and on
an as-needed basis, there are opportunities
for mini-liturgies, such as blessings
of engagements, marriages, expectant
mothers, transfers, promotions, even
requests to bless new homes. These
moments are not just moments of prayer
between the chaplain and the requestor,
but a gathering of the staff on a
particular unit or floor section
wherein they come together in a participatory
role, sharing parts of scripture
readings and prayers that formulate
sacred time together. The result
is that those who participate are
uplifted and anxious to share their
joy with others and also make certain
that future opportunities are brought
to the chaplain’s attention.
It is these harmonious relationships
that originate staff pastoral referrals
amidst an atmosphere of trust and
teamwork built on love and spiritual
understanding.
Deacon Mike Steele, Ph.D. is a Roman
Catholic Deacon certified by the NACC
and employed by St. John’s Hospital
in Springfield, MO. He completed eight
units of CPE as a stipend student chaplain
at Methodist Healthcare System in Memphis,
TN. Chaplaincy is a second career for
Mike. He spent approximately thirty years
in sales and marketing prior to becoming
a chaplain.
Do
you have thoughts about professional
practice you’d like to share with your
colleagues? Send an e-mail info@PlainViews.org.
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Advocacy |
Chaplain Anne M. Vandenhoeck on the European
Union and its impact on chaplains
Editor’s note: As you will see,
this article exceeds the word limit. A
decision was made to allow this because
of the need to provide a more in-depth
explanation for our non-European readers,
hoping that this will lead to a deeper
understanding of what is happening for
our European colleagues.
A
Challenge for the European Network of
Health Care Chaplains
The European Union (EU) has
some issues to tackle. Before the summer
started, a referendum in France and The Netherlands
resulted in a “no”to the proposed
constitution. In order to understand what
that means, it is essential to know that
the European Union is facing a cross road:
either it will choose the direction of remaining
a free market space or it will become a Community
with political power. The Constitution was
an important step towards the latter. A “no”vote
from the public of two major European players
is a sign of an underlying crisis. Specialists
refer to two causes of uneasiness by the
public: the growth of the European Union
and the issue of admitting Turkey. The first
reason has to do with the richer countries’fear
of having to share resources and wealth with
the mainly Eastern European countries, which
are eager to become members. An important
part of the public feels the Union is growing
too fast and that there is a gap between
themselves and the EU officials. The second
reason has to do with the admitting of a
Muslim country to the Union. Political issues,
human right issues and freedom of religion
play a major role in this discussion. It
is also reasonable to state that the “no”vote
of the French and the Dutch is a way to revolt
against their national governments. It stands
without doubt that the European Community
has also other impending problems, like its
financial plan for agriculture.
In the midst of all this turmoil the European
Network of Health Care Chaplaincy (ENHCC)
attempts to integrate health care chaplaincy
into the structure of the European Union.
[1] Father Stavros Kofinas, coordinator of
the ENHCC, and I went to Brussels last June
to meet with three EU officials: Dr. Weninger,
Policy Advisor Concerning Dialogue with Religion,
Churches and Humanism and the EU, Dr. Trakatellis,
Vice-President of the EU Parliament and member
of the Committee of Public Health, and Mr.
Schinas, Director of the Office of the Commissioner
of Public Health. We were well received and
two immediate results were noticeable: 1)
The ENHCC became a partner in dialogue of
Dr. Weninger, and 2) The ENHCC is negotiating
with the Office of the Commissioner of Public
Health to become a part of the EU’s
ambitious plan on Palliative Care.
Two problems may occur in the new challenges
that the ENHCC faces. The first has to do
with the political situation of the EU as
described above. In case the Union returns
to being a free market space, issues like
religion and spirituality will not be included.
Even when the EU moves on towards a political
power, there is a strong current to fight
any attempt to include religion, churches
or humanism in the structure and workings
of the EU. An important part of the EU parliament
advocates for a complete separation of “Church
and State”stating that the European
Union has nothing to do with religion, churches
or humanism and thus neglecting the daily
life of an important part of the public.
[2] The second possible problem has to do
with the internal workings of the ENHCC itself.
Father Stavros Kofinas, coordinator of the
network and representative of the Ecumenical
Patriarchate, writes the following in his
coordinator’s report:
“Our encounter with the members
of the EU has placed the ENHCC on another
level of maturation, giving it new challenges
and opportunities. We must all ask ourselves
if we are ready and willing to take them
on. In order to respond to these challenges,
it is necessary that we form an even more
tightly woven Network, increasing interaction
amongst our-selves and responding to the
different aspects of the Network in a more
positive way.”[3]
Up until now the Network has been a platform
for national chaplaincies to exchange and
share. The 44 representatives of chaplaincy
organizations in 29 countries have been coming
together every two years to exchange experiences,
challenges and issues of health care chaplaincy.
A committee of six members, including the
coordinator and the webmaster, prepares the
biannual consultations and keeps the Network
going in the meantime, providing chaplaincies
with information. But in between consultations,
it is hard to get responses from the national
representatives on occasions that require
just that. There are some reasons for that.
The main one probably lies in the fact that
European chaplaincies are strongly organized
per country. Every national chaplaincy organisation
deals with its own societal and health care
culture and its own religious or spiritual
context. National chaplaincy issues take
priority over European issues. And although
many issues have a common ground, it is not
easy to tackle them together.
There is also a language problem that cannot
be underestimated. Twenty-nine countries
mean at least as many languages, and English,
although the official language of the Network,
is not for everyone a second language. Another
reason might be that chaplaincy issues are
by many churches considered to be primarily
an internal affair. Last but not least one
has to emphasize that the Network is still
very young. It was officially formed in 2000
and its constitution was approved at its
last consultation in 2004. The new challenges
brought to it by the EU contacts demand a
growing engagement of the national chaplaincy
organizations. It is therefore important
that the national organizations are well
informed about developments on all levels
and find ways of cultivating a firm working
relationship between each other and as a
whole within the ENHCC.
The next consultation in Lisbon, May 2006,
will be crucial in that matter. The theme
of the consultation says it all: “Building
bridges - Growing hope”. In growing,
it will be important for the Network to be
aware of the difficulties the EU has encountered:
finding its own rhythm to grow both on an
internal level and on the level of building
bridges to other organizations, enhancing
communication between its participants and
the Network Committee. This offers a new
challenge for all the participants of the
ENHCC. Hopefully in Lisbon, the challenge
will be met.
[1] Since 1990, representatives
of European Chaplaincies have been coming
together every two years to exchange their
experiences in spiritual health care. In
November of 2000, the European Network of
Health Care Chaplaincy (ENHCC) was formed
at the 6th Consultation that took place at
the Orthodox Academy of Crete, organized
by the Ecumenical Patriarchate. Based on
the “Cretan Declaration”, the
Network is the largest body composed of official
representatives from all the Christian denominations
and chaplaincy organizations of Europe, which
provide pastoral care in various health care
facilities. The Network aims at mutual sharing
and understanding both on a religious, cultural
and organizational level. It brings together
the various chaplaincy experiences of all
the health care systems in Europe. Today
44 organizations from 29 countries are represented
in the ENHCC.
[2] A recent example again is the Constitution. Despite long discussions and
pressures from religions and churches there is no reference to God in the European
Constitution.
[3] The coordinators report of July 8th, 2005. For the full text please go
tot our website: www.eurochaplains.org
Anne M. Vandenhoeck, a member of the PlainViews Advisory
Board, is a research assistant at the Faculty
of Theology, Department of Pastoral Theology,
of the Catholic University of Leuven, Belgium.
Her academic formation includes a master degree
in Religious Studies and a master degree in
Theology. A catholic lay woman, she served
as a chaplain for more then 13 years in several
hospitals in Belgium and the United States.
Currently she divides her time between working
on a PhD, teaching Pastoral Theology and supervising
theology students. She is a CPE supervisor
in training. Anne is a member of the European
Network of Health Care Chaplaincy.
Do you have thoughts about advocacy you’d like
to share with your colleagues? Send an e-mail
to info@PlainViews.org.
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Education
& Research |
The Rev. Dr. Jeffery T. Garland on thinking
differently about one’s call
The
Value of Research That Leads to an Advanced
Degree
After completing my Master of Divinity degree
at New York Theological Seminary in 1998,
I thought that I was finished with the formal
classroom setting and actually did not think
I would desire to enter a doctorate program.
My denomination requires a master of divinity
degree in partial fulfillment in order to
become ordained. The doctor of ministry degree
was something I completed for myself and
my ministry. I sensed a need to think differently
about my calling and approach to ministry
especially because it does not involve being
a pastor of a church at this time. My passion
and calling in ministry is in the area of
hospice and palliative chaplaincy.
As an African American male, my clergy peers have difficulty understanding
exactly what I do. Is it possible to perform God’s will at the bedside
of a terminally ill patient as their loved ones stand by? Can I feel like I
am doing God’s work without wearing a robe or standing behind a pulpit?
Not only is the answer yes to all of the above, but it can also be researched
and documented as a Doctor of Ministry project.
My ministry in hospice and palliative care
began in 1996 when I took clinical pastoral
education units at The Healthcare Chaplaincy
in New York City. During the next three years
I was exposed to a type of ministry outside
of the church and one that seems very private
at times. Chaplaincy training exposed me
to my weaknesses and the weaknesses of those
with whom I would later come into contact.
After completing the four units of CPE, I
chose to go before a board of my colleagues
to become a board certified chaplain, a BCC.
Looking back I believe going before the Association
of Professional Chaplains certifying board
for approval taught me a new understanding
of what it feels like to be vulnerable and
to listen to constructive criticism.
It was at the Theological School of Drew
University that I tested my pastoral leadership
skills and completed a professional doctoral
project and thesis. My dissertation is entitled
Hospice and Palliative Care: Educating an
African American Community in Newark, New
Jersey. My research involved establishing
a “Covenant of Churches”with
six pastors in Newark, New Jersey communities
that had various membership sizes. I explained
to the pastors the philosophy of hospice
and palliative care and the need to educate
African American congregations about end-of-life
care issues.
The second stage of my project involved
visiting each of the six churches and conducting
a six-to-eight hour seminar which included
lectures from a medical physician, licensed
social worker and a trained volunteer. At
the end of each seminar a questionnaire was
handed out and feedback was recorded. Lastly,
I took the information that was gathered
and presented the results to the president & CEO
and the executive staff at Saint Barnabas
Hospice and Palliative Center. It was my
theory that not only the African Americans
of Newark, New Jersey needed to be educated,
but predominantly corporate white institutions
also needed to be educated about the ethos
of the communities in which they/we serve.
After numerous revisions and editing, my
dissertation passed and I graduated from
Drew University in 2004. My project findings
and result were submitted to the American
Hospital Association 2004 Circle of Life
Award committee for innovative projects and
it won the Citation of Honor Award.
I strongly encourage all pastoral leaders
who are doing great things in ministry to
document their research and project thesis.
I never considered myself a great writer
or great theologian, but I know that God
has given me a passion to care for those
who are dying. It was my passion for chaplaincy
that sustained me through it all and if you
have that passion it will do the same for
you.
The Rev. Dr. Jeffrey T. Garland, B.C.C.,
a member of the PlainViews Advisory
Board, is staff chaplain at the St. Barnabas
Hospice and Palliative Care Center in Millburn,
New Jersey, and chairs the multicultural/multiethnic
committee of the Association for Professional
Chaplains. He received his doctorate at
the Theological School at Drew University
in Madison, New Jersey, writing a thesis
entitled Hospice and Palliative Care:
Educating an African American Community
in Newark, New Jersey. Chaplain Garland
served for five years as a special agent
with the Federal Bureau of Investigation.
In 1994 he resigned from law enforcement
and answered his call to ministry by enrolling
full-time at New York Theological Seminary,
completed four units of Clinical Pastoral
Education and received a master of divinity
degree in 1998. He also earned a Bachelor
of Science degree in healthcare administration
from Nova University in Fort Lauderdale,
Florida, his native state. Chaplain Garland
is an ordained minister with the American
Baptist Churches, U.S.A.
Do you have thoughts about education & research
you’d like to share with your colleagues?
Send an e-mail to info@PlainViews.org.
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Spiritual
Development |
Faroque A. Khan, MB, MACP on being thankful
A
Day of Gratitude and Challenge for American
Muslims
Thanksgiving is my favorite
American holiday. No denominational strings
are attached. It has not been taken hostage
by an extravagance of gift giving or the
burdens of shopping. Built around the family
meal, the feast celebrates the exquisite
tension between appetite and its satisfaction.
Legends of Thanksgiving evoke the conflict
between white European settlers and the native
peoples who welcomed them but, even so, this
holiday emphasizes inclusion more than displacement.
Generations of varied immigrant groups have
identified as Americans by embracing this
holiday –and its peculiar menu.
What I love most is Thanksgiving's underlying
idea that existence itself is a gift. If
the holiday ritual calls for the bounty of
culinary excess, it is not to celebrate affluence
but to acknowledge the accidental richness
of life itself. The multiple desserts are
tribute to all that we don't deserve. In
taking time away from work, we are remembering
that the most precious things are those that
we do nothing to earn.
As a Muslim immigrant from Kashmir, I am
a part of America's journey. I did not leave
my history behind at Immigration's door.
Our various immigrant pasts and shared present
are wedded in hyphenated names: Arab-Americans,
Indian-Americans, Pakistani-Americans . .
. or Kashmiri-Americans.
In some parts of the world our differences
would be threatening, but in America, we
feel enriched. Our differences resonate in
our names, language, food, and music. They
inspire art and produce champions and leaders.
We feel free to disagree. We are a family,
and what is a family gathering without debate?
We are thankful for the freedom to speak
our minds. We are thankful for the freedom
to change our minds. We are thankful for
the freedom to chart our lives. We are thankful
for the freedom to work for a better world.
Remembering the words of Surah Nisaa (Qur’an 4:97),
we thank God for giving us, “a spacious
land”of freedom and opportunity, to
which Allah has allowed “migration
of the weak and oppressed," so that
we may live and prosper. This verse describes
the experience of millions of arriving immigrants
when they first saw the Statue of Liberty,
with its inscription penned by Emma Lazarus,
a descendant of Jewish immigrants: “Give
me your tired, your poor, your huddled masses
yearning to breathe free.”
In America, each of us is entitled to a
place at the Thanksgiving table.
However, while we thank Allah for all the
gifts that have been bestowed on us, we are
mindful of the challenges facing American-Muslims.
One out of four of our fellow Americans
hold very strong anti-Muslim views. The good
news is that when people have access to accurate
information and relate to ordinary fellow
citizens who are Muslims, their perceptions
and stereotypes change dramatically. Our Jihad –our
struggle, challenge –is to reach out
to our colleagues, neighbors and co-workers.
There are nine principles adopted from the Sunnah (life)
of Prophet Muhammad (peace be upon him),
which can guide in reaching out with a message
of peace, love, tolerance, and mercy:
(1) Take the easier path.
(2) See advantage in disadvantage.
(3) Change the place of action.
(4) Make a friend out of an enemy.
(5) Receive education from wherever
it comes.
(6) Don't be a dichotomous thinker.
(7) Do not engage in unnecessary
confrontation.
(8) Pursue gradualism instead of
radicalism.
(9) Be pragmatic in controversial
matters.
These are just some of the principles by
which the Prophet of Islam conducted a life
of remarkable achievement. We would be wise
to follow his example.
Dr. Faroque A. Khan, a physician, is Professor
of Medicine at the State University of New
York, Stony Brook. He is a founding member
and current president of the Islamic Center
of Long Island (Westbury, NY) and a member
of the Board of the Islamic Society of North
America. He is author of the book, Story
of a Mosque in America (Cedar Graphics,
2001). These remarks are excerpted from his
sermon at The Islamic Center on Friday, November
27, 2004 (18 Shawwal 1425).
Do you have thoughts about spiritual
development you’d like to share with
your colleagues? Send an e-mail of
any length to info@PlainViews.org.
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EthicsWalk |
EthicsWalk addresses
spiritual care as an ethical enterprise.
It explores why relationships between spiritual
care providers and those they serve need
protection, and examines what that protection
entails. PlainViews invites our
readers to share their responses to each EthicsWalk column,
which will be published in the following
issue.
If you’d like to respond to EthicsWalk,
please send a comment of no more than 100
words. You can use the e-form below (click
on "hearing from you," link) or
submit your commentary to the editors in
the body of an e-mail (or as a Microsoft
Word attachment) sent to Info@PlainViews.org.
Please put the phrase “EthicsWalk”
in your subject line.
We look forward to hearing
from you.
Reader
Response to
Personal Bankruptcy: A Matter of Money, Not Morality
It
is immoral that a catastrophic event like
the illness of a child should push a family
into bankruptcy. It is equally immoral that "the
system" would find it acceptable to
push a father to work 90 hours a week to
try to make ends meet. The health care system
in Canada is not perfect, God knows, but
at least people don't have to face financial
ruin and devastating shame because of a situation
they neither chose nor can control.
Chaplain Mary Holmen
Selkirk Mental Health Centre
Winnipeg, Manitoba, CA
I have, for a long time, contended that
the way we do health care in the US has people
asking with the spiritual issue "How
much do I cost" rather than "How
much am I worth". There are legitimate
needs for corporations in the face of world
competition to lower the "legacy costs" (those
expenses that have been passed on from prior
contracts with labor). Currently there are
more benefit costs in some automobiles than
there is steel.
On the other hand, there is a genuine need
to balance profitability with the care of
employees. Recently WALMART was dinged due
to their employee care compared with their
competitor COSTCO. My sense is that freemarket
and corporate shame or embarrassment will
eventually require companies to comply with
some kind of healthcare insurance. Last Saturday
where I live, WALMART was picketed by people
carrying plackards stating, "WALMART,
A BAD NEIGHBOR EVERYWHERE". Who would
have thought that in spite of what they do
to provide low cost items that they would
be blasted for using cheap labor overseas
and providing no benefits here. I think there
is a social movement growing.
George Burn
State College, PA
Personal
Bankruptcy: A Matter of Money, Not
Morality
The three children of Arnold and Sharon
Dorsett are losing their family home in Chapter
7 bankruptcy. [1] Arnold works 90 hours per
week earning $68,000 annually. They are frugal
shoppers and have good health insurance.
But it’s not enough. Their eight-year-old
son’s chronic illness is costing them
$12,000-$20,000 a year out-of-pocket. Of
the myriad emotions engulfing parents of
a chronically ill child, the one dominating
the Dorsetts is shame. As with most Americans
in bankruptcy, shame fuels desire to keep
their bankruptcy secret from friends and
relatives.[2]
Fifty percent of families in bankruptcy
have serious medical problems.[3] Medical
bills, job loss, and divorce account for
87% of filings for families with children.[4]
Acting on the myth that carefree consumerism
reflected in credit card defaults prompts
people to seek bankruptcy relief, Congress
bowed to the credit industry and enacted
draconian new bankruptcy provisions that
became effective on October 17.[5]
You have met and will continue to meet many
families like the Dorsetts. How can your
presence as a spiritual care provider ease
their shame and support their struggle to
regain financial as well as physical and
spiritual health?
Practical tips:
1) Examine your attitudes about debtors
in bankruptcy versus everyone else you know
who has a mortgage, car payment(s), student
loans outstanding, medical bills, and monthly
credit card balance –they are all debtors.[6]
What distinguishes the former from the latter?
Bad moral character, bad money management,
bad health, bad weather, bad employment termination,
bad divorce judgment, or just bad luck?
2) Encourage your health care institution
and health care colleagues to be generous
in working out individual payment plans with
patients rather than insisting that every
patient present a credit card upon receipt
of services. Most people work diligently
to pay off debts incurred directly to a provider
and attempt to meet them even before making
their credit card payment. Health care providers
need patients! Both need payments applied
directly to care providers, not siphoned
as interest to multinational financial institutions.
3) Copy the credit counseling information
in footnote 7. [7] Give it to patients whose
financial worries become part of their discourse
with you. [Do not yourself attempt to be
a credit counselor, or loan or give money:
tend your professional boundaries!]
4) Consider how soliciting credit card pledges
to synagogues, churches, mosques and other
charitable organizations affects individuals
whose financial life is precarious. Are such
groups true to their ethics of care and service
when, in order to boost their own immediate
revenues, they encourage donors to pile more
debt onto their credit cards?[8]
5) December Gift-Giving Mania has descended.
As providers of spiritual care, offer your
patients and colleagues ways to celebrate
love and appreciation with gifts of self
and service rather than presents purchased
on plastic credit.
6) Recognize that each of these suggestions
applies as much to you and your family as
to your patients and colleagues.
We are all debtors. The margin separating
us from those in bankruptcy is only as thick
as our luck on a particular day. What would
you need from friends and professional creditors
to be restored to wholeness should your luck
falter? Congress this year gutted all compassion
from the constitutional provision [9] to
regain solvency through bankruptcy. What
can you as a person of faith do to extend
grace to those seeking a financial fresh
start?
[1] The New York Times, Sunday
October 23, 2005, “When Even Health
Insurance Is No Safeguard,”front page.
[2] One wonders if they could have saved their home and other personal assets
by filing Chapter 13 which is bankruptcy reorganization for real, living, breathing
people, offering the same opportunities as Chapter 11 for corporations. Fewer
people file Chapter 13, which is more complicated for counsel but provides
better relief for many employed debtors.
[3] The New York Times, Monday October 24, 2005. Op-Ed. Professor
Elizabeth Warren, Harvard Law School.
[4] Warren, Elizabeth. The Two Income Trap: Why Middle-Class Parents Are
Going Broke, Basic Books, 2003, p. 81.
[5] Bankruptcy Abuse Prevention and Consumer Protection Act of 2005 (BAPCPA)
[6] A study released October 12 says seven of ten low and middle income households
report using their credit cards as a safety net to pay for car and home repairs,
basic living expenses and medical bills. The Plastic Safety Net: The Reality
Behind Credit Card Debt in America, Center for Responsible Lending, 10/12/05
at www.responsiblelending.org
[7] www.nacba.com; www.naca.net//resources.htm; www.consumerlaw.org
[8] For the pledger, a credit card is a very different kind of transaction
than cash. Paying cash means the money is accounted for, in total, immediately.
Using a credit card means the transaction is not complete until the credit
card company is repaid not only for the gift but for all other charges on the
statement including monthly interest accruals. Most people do not pay off credit
balances monthly. Those with least disposable income tend only to pay the minimum
charge. If someone pledges $2,500 on a credit card with a 21% annual percentage
rate and makes only the minimum payment (usually 2% of the balance owed –but
these numbers are increasing in 2006 –or $20 whichever is greater), it
will take 40 years and 8 months for the original $2,500 to be repaid. The interest
will be $11,894. [$14,394 total of which only $2,500 benefited the religious
organization] If that same person gives an additional $20 per month on the
same card (and makes no other charges on it and continues paying the monthly
minimum), that person would have a perpetually increasing balance and would
die owing the credit card company more than the pledges fulfilled to the recipient.
Wouldn’t everyone benefit by keeping pledges cash (check) only? Adapted
by Peter C. Fessenden, Standing Chapter 13 Trustee, District of Maine from Personal
Financial Choices, Trustee Education Network, 2001.
[9] U.S. Constitution, Article I. Section 8
Anne Underwood has an undergraduate degree
in religious studies, a master’s degree in
rural sociology and a mid-life law degree obtained
after working over a decade as a college administrator.
She has mediated for the Maine family courts
since 1983. Currently she serves as an advisor
to the ethics commissions of ACPE, APC, the
CCAR (Central Conference of American Rabbis),
and NAJC, and consults with a variety of Protestant
faith communities on issues of power, fair
process, and congregational conflict management.
Her articles on mediation and restorative justice
have appeared in the ACPE News, The APC News
and on the ACPE web site. Articles on clergy
accountability and judicatory processes are
published by the Alban Institute and The
Journal on Religion and Abuse. A chapter,
“Clergy Sexual Misconduct: A Justice Issue,”
appears in Body and Soul: Rethinking Sexuality
as Justice-Love, Marvin Ellison and Sylvia
Thorson-Smith, editors, The Pilgrim Press,
2003.
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CaseConference |
We
post an ethical or situational concern
that has arisen in a facility where one
of our readers works. It has no identifiers
included. It gives you only the facts of
the case. Then, you can respond to that
concern. This is an ongoing dialogue, with
comments added as they come in. In the
following issue, assuming it has been resolved,
we give you the outcome from the facility
where the incident took place. Please send
any cases that you would like considered
for inclusion to: info@plainviews.org
We
hope that this new addition will help to
inform not only those who are dealing with
the issue, but will enable all of our readers
to learn from the experiences and perhaps
mistakes of others.
PLEASE
NOTE: Due to unanticipated continuing responses
to both the case and the resolution of
the case, added responses can be viewed
in the archives. Click HERE.
CaseConference #2 (Responses
are posted below the case)
A chaplain was referred to a patient by
a surgeon. The patient had just delivered
her third child when she was diagnosed with
breast cancer. Surgery and chemotherapy followed.
Over the next three years the chaplain visited
with the patient and her family whenever
the patient was at the Outpatient Clinic,
offering prayer support, referrals to support
services, etc.
One day the chaplain visited the patient.
The patient reminded her this was her last
chemotherapy session and she wanted to give
the chaplain a gift of a pair of earrings “in
appreciation for all you’ve done for
me. I genuinely love you and am so grateful
you’ve been there.”The chaplain
indicated that she was touched by the gesture,
but wouldn’t be able to accept them.
The chaplain was aware of an institutional
policy against the giving of gifts to staff
by patients.
The patient began to cry and became very
emotional, stating, “I didn’t
mean anything bad by it. I don’t want
to get you in trouble. You’ve just
meant so much to me and my family and I wanted
to show you how much I appreciate it.”
The chaplain then received the earrings,
and thanked the patient. She then contacted
her supervisor, who made inquiries with the
administration regarding the specifics of
the policy and whether there were any exception
clauses. The chaplain wanted to honor the
institution’s policies, but also wondered
if refusing the gift would create harm in
the patient. Administration answered that
there were not acceptable exceptions to the
policy, and the chaplain would need to return
the earrings.
Could the chaplain have handled this differently
so that the patient would not have been as
upset? Is there ever a time that a gift can
or should be accepted? Should patients be
informed in some way that the hospital has
a policy of "no gifts to staff" so
that this would not even become an issue?
Send your comments about CaseConference
to info@PlainViews.org
Responses to CaseConference
#2:
I have been in this situation a few times.
My answer is to inform the patient that I
cannot accept gifts from patients but it
would mean a lot to me if the patient would
make a donation to a charity related to the
patient's illness, for example, Hospice,
cancer research, etc.
Gene Simco
Volunteer Chaplain
Vassar Brothers Medical Center
Poughkeepsie, New York
There is a great line in an old Charles
Bronson movie called "Death Wish".
The D.A. is about to enter the courtroom
to prosecute some murderers. Bronson's words
to the D.A. are, "Go in there and do
what is right, not what is legal". Need
I say more?
Alan Faulkner, BCC,
Medical Oncology Associates of Augusta
There is another option that the chaplain
could have considered. It would go something
like this: "Ms. [pt name], I am deeply
touched by your desire to give me this gift.
While we do have a policy in place that prohibits
me from receiving gifts, I am also wondering
if there might be exceptions. I am willing
to go through the appropriate channels and
consult with our administration. I think
this would be beneficial not only for you
and me but also for [institution's name].
Will you please let me make this consultation
and contact you later?" Doing this would
accomplish a few things. (1) The patient
would likely not be so distressed, knowing
that at least someone was willing to work
with her. (2) Even if the final answer was
still "no", both the patient and
the chaplain could take solace in having
given it their best shot so to speak. (3)
There would possibly be an opportunity for
the institution (and possibly its ethics
committee) to revisit the issue and either
clarify the reasons for the policy or define
possible exceptions. (4) The chaplain would
not have put herself in danger of a reprimand
or possible termination.
As to the question, "Is there ever a time that a gift can or should be
accepted?", my response is that because we represent the institutions
we serve in our professonal practice, the question must be answered by the
institution itself. Once a policy has been written, it's not up to the chaplain
to decide whether or not to receive a gift. The institution has already made
the decision. The chaplain can appeal to the appropriate channels and ask that
a policy be reviewed, but accepting a gift when a policy explicitly prohibits
doing so is like a quarterback following a different set of game rules than
others on a football team. It just doesn't work.
That's my two cents.......will be interested to see other responses.
Mark Pruitt, M.Div., BCC
Staff Chaplain
Department of Pastoral Care
Centra Health
Lynchburg, VA
It seems to me that the chaplain might have
acknowledged the patient's desire to symbolize
an ongoing sense of connection with the chaplain,
and the impending loss of that connection,
by acknowledging the depth and intimacy of
their journey together. The chaplain could
then have affirmed that that experience would,
forever, live in the hearts of both persons.
The chaplain could then have interpreted
the hospital's policy and invited the patient
into reflection about a way that they could
symbolize the journey that would honour hospital
policy.
In the case, as presented, the chaplain (it seems to me) missed the patient's
attempt to control her grieving of the loss of connection with the chaplain
by giving a gift and also, in her (the chaplain's) anxiety about how to be
ethically correct, shifted into a hierarchical place.
John C. Carr, Ph.D., Ch.Psych.
Pastoral Therapy & Education
Edmonton, Alberta, Canada
First, I would coach the chaplain on ways
to keep the patient out of the policy discussion.
The story indicates that the patient felt
guilt by offering the gift and hurt that
her gift is turned away. The chaplain might
want to explore ways to deal with compliance
issues elsewhere. For instance, accept the
gift and acknowledge the giver’s offering
of thanks. Go to the director and explain
the situation and explore possibilities regarding
policy. While the question is in the administrator’s
court develop a couple of contingencies on
what to do next. One idea is to find a close
value to the cost of the earrings, buy them
and donate the money to the Charitable Foundation
and designate it to the oncology fund. Then
send a very nicely written thank you note
to the patient explaining the action. “Dear
Judy, Thank you so much for your gift. I
discovered that Truman Medical Center has
a policy that disallows me from accepting
gifts from patients. I valued your gift so
that I donated an equivalent dollar value
to our Charitable Foundation under your name
and for oncology needs. Every time I wear
the earrings you gave I pray for you and
hope that each time I see you it will be
at Oak Park Mall. Enjoy your days, Roy Ella."
Secondly, I believe the patient telegraphed
her intent along the relationship path. As
a supervisor (although I don’t have
residents for 3 years) I would ask for a
case presentation that explored the various
times the patient hinted at her intent to
give this gift. This would allow the chaplain
the opportunity to explore boundary setting,
transference, and ideas about when to transfer
care to the patient’s clergyperson,
if one exists. If the patient has a congregation,
Masjid, synagogue, or other gathering of
believers then three years is enough time
to help the patient bond with her faith community.
(I am aware that this is an assumption) The
level of intensity that the patient expressed
to cause the chaplain to accept the gift
indicates to me that a significant level
of transference was placed on the chaplain.
In turn, my assumption that the same level
of reliance of a faith community was not
developed.
I am fairly certain that as I read the responses
of others I will rethink the above and make
adjustments to my opinion, for which I am
grateful.
Rev. Roy Sanders, M.Div. B.C.C.
Director Spiritual Care / Clinical Pastoral Education
Truman Medical Center Hospital Hill
Your ethical walk in hospital policy is
one that many of us have faced before. As
a new pastor I was warned about not accepting
a gift, such as after a funeral. If I rejected
the gift, the parishoner might be hurt, such
as in the case presented. The advice I was
given was to accept the gift (which happened
to be money), go to a book store or a Christian
supply house and buy a book or something
that would be valuable to my ministry, and
then send a note to the giver explaining
to them what was purchased. It ended up being
even more appreciated.
However, being a hospital chaplain, the
reverse is the norm. No gift may be accepted.
I had a couple of thoughts.
1. Perhaps it would have been ethical to
accept the gift on behalf of your department
and given to a person in need (such was a
case that I encountered).
2. Or maybe share with that woman, the greatest
gift to you was already given through your
ministry to her and her family where no material
gift could compare to the sisterhood that
was formed.
These are only a couple of ideas that might
prove more valuable in the long run. I'm
sure there are many ways to adhere to policy
and still be faithful to the giver.
Yours in Ministry
Rev. Rick Hope
Chaplain, Methodist Specialty and Transplant Hospital
San Antonio, Texas
Our policy here states that one may not “profit”through
receiving a gift. It is clear that occasionally
a gift of limited value can be accepted as
an expression of thanksgiving.
The chaplain might have suggested that a
gift to a pastoral care fund would be appropriate.
Or perhaps the chaplain might have expressed
great gratitude –suggested that they
pray together as a blessing on the earrings
and then suggest that the patient keep them
as a reminder of their relationship.
However –I believe that policies need
to reflect exactly what is expected. If the
hospital policy says “no”gifts –then
the chaplain needed not to accept them.
If she could have made the policy position
clear to the patient indicating that she
knew this was probably new information to
the patient –she might have suggested
that the patient contact the senior chaplain
or manager of pastoral care and negotiate
an appropriate expression of gratitude.
Kathleen Ennis-Durstine
Children's National Medical Center
Washington, DC
The Ethics Committee at Gillette Children's
just finished crafting a policy on gift giving.
We struggled with this one for awhile, but
concluded that we did not want to create
a policy that would preclude the acceptance
of small gifts given in the spirit of gratitude
or within a cultural framework in which it
is customary to share gifts with those who
have helped and/or have been one's companions
through a significant event. Our policy allows
acceptance of gifts under the monetary value
of $100 if "the staff member reasonably
believes that the patient/family gave the
gift without any expectation of special treatment." We
encourage disclosure of such a gift to managers/peers.
I believe our policy leaves room for the "spirit
of the law." I also think it is more
possible to have such a policy in a small
hospital like Gillette.
Helen Wells O'Brien, BCC
Regions Hospital and Gillette Children's Specialty Healthcare
St. Paul, Minnesota
Send your comments about CaseConference
to info@PlainViews.org.
Please check the archives
for comments made about the last CaseConference.
Click HERE and
scroll down to the"CaseConference" archives.
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Reviews |
Macky
Alston reviews the audio meditation:
Radical
Prayer
Spiritual theologian Matthew
Fox espouses what he calls “radical
prayer,”in this audio series, which
he describes as the ability to “magnify …prayer
until it becomes a radical response to life
from one minute to the next.”He believes
that practicing radical prayer enhances an
individual’s ability to contribute
to the well-being of others and aligns inner
life with the welfare of others, both useful
tools for chaplains.
His focus is on the mystical teachings of
Christianity, many lost and poorly translated,
and the bridge between mysticism and science.
His discussions range from the physics of
interdependence and community to what he
calls “deep ecumenism,”or the
ability to tap into wisdom that is common
to all spiritual traditions.
Matthew Fox also shares insights from teachers
such as Lao Tzu, Thomas Merton, Rabbi Abraham
Joshua Heschel and the Dalai Lama to guide
the listener towards prayer that is “a
radical response to life.”He calls
for individuals to “make all you do
a prayer, in your personal and professional
relationships and throughout the cycles of
emotions that you experience each day.”
Matthew Fox is the author of numerous books
including Passion for Creation, One River,
Many Wells, Creativity: Where the Divine
and Human Meet and a bestseller Original
Blessing. In 1995, he received the Peace
Abbey Courage of Conscience Award.
Completed: 2003
Running Time: 7 ½ hours
Distributor: Sounds True
If you are interested in purchasing this
6-CD set, you can do so at the Hartley Film
Foundation’s Web site, www.hartleyfoundation.org.
Just click on “Masterworks”on
the homepage for more information. The cost
is $69.95.
Macky Alston is the director of Auburn
Media, a division of the Center for Multifaith
Education at Auburn Theological Seminary
committed to supporting, cultivating and
promoting powerful, engaging, balanced
and responsible media on religion, spirituality
and ethics. He is a graduate of Union Theological
Seminary and an award-winning documentary
filmmaker.
Book
Review
Chaplain
Rozann Allyn Shackleton reviews:
The
Last Adventure of Life
Early on, Maria Dancing Heart
assures the reader that it is not necessary
to read this book from cover to cover. Rather
one may use it as a reference, choosing from
one of ten general categories, including
truth, trust, awareness, hope, and grace.
As a reviewer, I chose to read straight through,
and my first conclusion is that her advice
would be well taken.
Chaplains will find much familiar material
in this potpourri of songs, prayers, quotes
from the Bible and from other authors both
religious and secular. The real strength
of this book lies not in these, pertinent
though they may be, but in the poetry and
prose composed by those who are in the midst
of experiencing –or of companioning
one who is experiencing –the last adventure
of life. One of these individuals, Niah Kinczewski,
gave permission for her words to be published “as
long as [they] were not edited in any way.”Several
of her reflections are included, and they
provide poignant personal insight into the
dying process.
Dancing Heart clearly intends for this book
to be used by other Niahs. In the introductory
section she writes, “Trust that you
will find the inspiration or support you
need …. My hope is that this book
will provide you with spiritual material
and resources to help you and your loved
one face the fears and questions regarding
death and begin to work through them as much
as you can at this phase of your life.”Unquestionably,
there is a wealth of material here, drawn
from numerous faith traditions.
If there is a criticism, it is that she
has perhaps drawn the circle too wide, encompassing
everything from prayers and inspirational
writing to physical therapies such as yoga,
acupuncture, massage, diet, and chiropractic.
It is clear that all the selections were
chosen with great care; however, I found
the most value in the first person accounts
from patients such as Niah who brought me
into her world in her own words rather than
in the words of others.
The book includes an extensive annotated
bibliography with sections devoted to books
for caregivers, Web sites, periodicals, music,
and video. While chaplains may be familiar
with many of the items listed here as well,
it does present a valuable resource, especially
for those working in extended care facilities
or in hospices. With the caveat that chaplains
must use its contents judiciously, I consider
it a good collection of material –both
traditional and untraditional –that
is appropriate for use in both formal (ritual)
and informal (individual/small group) ministry
to the dying.
The Last Adventure of Life, Maria
Dancing Heart, (Clinton, WA: Bridge to Dreams
Publishing, 2005)
0-9752932-0-6, 318 pp.
Chaplain Rozann Allyn Shackleton, who serves
on the PlainViews Advisory Board,
serves as staff chaplain and member of the
clinical ethics consultation team at Advocate
Good Shepherd Hospital, Barrington, Illinois.
In addition, she is editor of Chaplaincy
Today, the Journal of the Association of
Professional Chaplains. Chaplain Shackleton
is endorsed by the United Church of Christ
as Commissioned Minister for Health and Human
Services and also serves as vice president
of the UCC Professional Chaplains and Counselors
Association. She holds a Master of Divinity
degree from Seabury-Western Theological Seminary
and a Master of Arts in the social sciences
with a concentration in biomedical ethics from
The University of Chicago.
Do you have thoughts about these reviews
you’d like to share with your colleagues?
Send an e-mail to info@PlainViews.org
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