12/6/2006
Vol. 3, No. 21
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|
Professional
Practice |
APC
Quality
Commission
on defining
what we
do
Standards
vs.
Best
Practices
Professional
chaplaincy
is making
significant
strides
as a profession.
Our Common
Standards
(i.e.,
competencies)
and Common
Code of
Ethics,[1]
our research
into and
development
of benchmarks,[2]
and our
discussions
around “Best
Practices”[3]
all provide
evidence
of this.
In an effort
to continue
this process
of “professionalization,”the
Commission
on Quality
in Pastoral
Services
is endeavoring
to define “Best
Practices”and “Standards
of Practice”for
professional
chaplaincy
more precisely.
Over
65 years
ago, Russell
Dicks wrote, “The
chaplain
can no
longer
wander
from bed
to bed,
chatting
agreeably,
relieving
distress
occasionally
as he [sic]
discovers
it.”[4]
Harold
Schultz,
speaking
of these
early days,
said, “Anyone
who read
the Bible
and the
like to
50 patients
or more …was
considered
equipped
to be a
chaplain.”[5]
Because
we have
no established
nor minimal
Standards
of Practice
to which
professional
chaplains
are held
accountable,
the observations
of Dicks
and Schultz
still hold
true for
many chaplains
in healthcare
settings
today.
Susan
Wintz and
George
Handzo
recently
defined
Standards
of Practice
as follows:
“Standards
of practice
are those
established
principles
and practices
that
represent
the profession
and include
minimum
levels
of practice
to which
professionals
are held
accountable.
They
are articulated
in observable
and measurable
terms
and are
the guiding
principles
by which
professional
chaplains
conduct
their
day-to-day
responsibilities
within
their
scope
of practice.”[6]
Critical
in this
definition
is the
phrase “established
principles
and practices
that represent
the profession.”Standards
of Practice
are principles
and practices
that all
professional
chaplains
must hold
in common
regardless
of setting.
We use
these Standards
of Practice
as “guiding
principles”in
helping
us develop
our own
unique
scope of
practice
within
our own
particular
settings.
For example,
if spiritual
assessment
is a Standard
of Practice,
then a
particular
scope of
practice
must address
spiritual
assessment,
but may
vary depending
on which
kind and
number
of patients
assessed,
the time
frame that
is deemed
appropriate,
and the
particular
assessment
tool that
is used.
Our
definition
also refers
to the
articulation
of Standards
of Practice “in
observable
and measurable
terms.”Continuing
our example,
if our
assessment
includes
the patient’s
ability
to utilize
religious
resources
for coping,
then we
need to
observe
directly
or indirectly
what those
resources
are and
then measure
if and
how the
patient’s
condition
changes
through
utilizing
those resources.
Finally,
our definition
speaks
of “minimum
levels
of practice
to which
professionals
are held
accountable.”This
is important!
Standards
of Practice
are our
bottom
line—not
our Best
Practice!
Doing spiritual
assessments
and charting
and providing
spiritual
care across
the faith
continuum,
for example,
should
not be
seen as
extraordinary—they
are ordinary.
And for
these ordinary
and minimal
requirements
we should
be held
accountable.
Already
our analysis
indicates
that the
differences
between “Best
Practices”and “Standards
of Practice”can
be confused
and confusing.
In a follow-up
article
we will
examine
Best Practices,
but we
feel it
is important
that we
first come
to a clearer
understanding
of Standards
of Practice.
Our hope
is that
the larger
chaplaincy
community
will respond
to this
initial
article
and provide
valuable
feedback
through
the “Talkback”section
of PlainViews.
Footnotes:
[1]
Common
Standards
for Professional
Chaplains
and Common
Code of
Ethics
for Chaplains & Pastoral
Counselors.
Available
in the “Reading
Room”at: http://www.professionalchaplains.org.
[2]
Larry VandeCreek,
Eileen
Gorey,
et. al., “How
Many Chaplains
Per 100
Inpatients?
Benchmarks
of Health
Care Chaplaincy
Departments,”Journal
of Pastoral
Care and
Counseling,
v. 55,
no. 3 (Fall,
2005),
pp. 289-301;
Susan K.
Wintz & George
F. Handzo, “Pastoral
Care Staffing
and Productivity:
More than
Ratios,”Chaplaincy
Today v.
21, no.
1 (Spring/Summer,
2005),
pp. 3-8.
[3]
See George
Handzo, “Best
Practices
in Professional
Pastoral
Care,” Southern
Medical
Journal
v. 99,
no. 6 (June,
2006),
pp. 663-664.
[4]
Russell
L. Dicks, “The
Work of
the Chaplain
in a General
Hospital,”(Reprint) The
Caregiver
Journal v.
12, no.
1 (1996),
pp. 2-5.
[5]
Harold
P. Schultz, “Reflections
on the
Past,”Bulletin
of the
American
Protestant
Hospital
Association (July,
1982),
pp. 35-36.
[6]
Susan K.
Wintz & George
F. Handzo, “Pastoral
Care Staffing
and Productivity:
More than
Ratios,”Chaplaincy
Today v.
21, no.
1 (Spring/Summer,
2005),
pp. 3.
Examples
of Standards
of Practice
may be
found in
the “Reading
Room”at http://www.professionalchaplains.org.
Chaplain
Mark LaRocca-Pitts,
BCC, Athens
Regional
Medical
Center,
Athens,
GA; The
Rev. Jon
A. Overvold,
BCC, Chair,
Commission
on Quality
in Pastoral
Care Services,
Director
of Pastoral
Care & Education,
North Shore
University
Hospital,
Manhasset,
NY; Chaplain
Harry Burns,
BCC, Community
Chaplain,
Carolinas
Medical
Center,
Charlotte,
N.C.; Rev.
Dr. Martha
R. Jacobs,
Managing
Editor, PlainViews,
The HealthCare
Chaplaincy,
New York,
NY; Rev.
Dr. Marcia
Marino,
BCC, Regional
Director
of Pastoral
Care, Aurora
Health
Care, Milwaukee,
WI; Rev.
Steven
Spidell,
Executive
Director,
Presbyterian
Outreach
to Patients,
The Texas
Medical
Center,
Houston,
TX; Rev.
Pam Washburn,
BCC, Cottage
Health
System,
Santa Barbara,
CA.
Do
you have
thoughts
about professional
practice
you’d like
to share
with your
colleagues?
Send an
e-mail info@PlainViews.org.
 |
|
Advocacy |
Continuing the conversation on the use of
volunteer chaplains
Volunteer
Chaplains –The Discussion Continues
Editor's note: More responses
to the two articles about volunteer chaplains
warrant the continuing of this discussion
within the context of Advocacy. The original
articles were in the August 16 (vol. 3,
no. 14) and November 1 (vol. 3, no. 19)
issues in case you missed them.
The discussion about the role
of volunteers has been interesting and important.
However, in my opinion, what volunteers should
and shouldn’t do in a pastoral care
program misses the real issue, which as Marshall
Scott and Neville Kirkwood have noted, is
the continuing lack of understanding about
the role of professional pastoral care.
In almost all of our consulting engagements
with hospitals around the county, we see
sophisticated hospital administrators who
do not understand the contributions that
professional chaplains should be making in
their hospitals. Again and again, we see
hospital administrators, and even their chaplains,
who do not understand that the chaplains
can be fully integrated into the strategic
directions of the hospital. All too often,
the chaplains are working very hard, but
their work goes unnoticed –they are,
to use an old line, “doing things right,
but not doing the right things right”–“right”being
those activities that have been established
by their hospital’s leadership as directly
connected with the hospital’s mission
and path to success, and assigned to the
responsibility of pastoral care.
Most hospital administrators in the United States struggle every day with communications
breakdowns causing patient-staff and staff-staff conflicts, lapses in patient
safety, gaps in patient-centered care or cultural competence, and other issues
that lower their patient satisfaction, increase their staff turnover, increase
the likelihood of litigation, and eventually cost them real money. They all
too often don’t hear the voices of their clinical staff –particularly
their nurses –who are feeling the stress from dealing with disruptive
families and tragedies that could have been addressed by their chaplains.
Professional certified chaplains (but not
volunteers) can make significant contributions
to all of these everyday hospital problems.
However, when most administrators look for
solutions to these problems, chaplains rarely
come to mind. Worse, we are often seen as
irrelevant to these concerns –because
we are irrelevant if we aren’t integrated
into the accountability and responsibility
for patient care! However, when these same
administrators learn to understand the substantial
contributions professional chaplains can
make to issues that are central to their
everyday practice, they are often enthusiastic
about maintaining even increasing their pastoral
care resources.
Thus, the task before professional pastoral
care is to clearly and convincingly demonstrate
the real contributions we can make to our
hospitals’mission and margin, and then
insist on being held accountable for the
results of our efforts. When we are successful,
our efforts will be recognized. Then we can
let the potential contributions of volunteers
find their own level of success.
Rev. George Handzo
Associate Vice President, Strategic Development
The HealthCare Chaplaincy
New York, NY
While I understand that Chaplain Donovan's
concern about volunteer chaplaincy is a real-world
anxiety occasioned by the quickness of some
hospitals to go for spiritual care on the
cheap, I want to propose that he and others
who are defending the world of professional
chaplaincy from the incursions of voluntarism
are, in fact, barking up the wrong tree.
I think the premise of Barry Glasner's The
Culture of Fear: Why American’s Fear
the Wrong Things fits very neatly into the
reasoning that says volunteers are a threat
to health care chaplaincy.
What we chaplains ought to fear is our poor
record in demonstrating the effectiveness
of comprehensive programs of spiritual care.
With all due respect to the anxiety that
arises when some health care institutions
seek the absolute minimum in spiritual care,
I really believe we are violating our noblest
selves when we duplicate the curious and
sadly mistaken human propensity to protect
one's position by blaming those in our midst
who don't have the "proper papers."
I'm the director of pastoral care in a large, faith-based health care system
in which spiritual care volunteers have increased the reach AND the quality
of pastoral care that our chaplains provide to the patients and family members
served by the 16 hospitals in our health care system. Furthermore, repeated
research in the a wide variety of helping disciplines that offer services MOST
like those which chaplains offer has demonstrated conclusively that, for about
80% of individuals in need of care, nonprofessional helpers are as effective
as professional helpers.
I cite this statistic to every new group of volunteers who train in our system –as
I did when I developed a large volunteer program in a regional public hospital
in the East.
I do so for two reasons –one is to affirm their capacity to successfully
carry out the divine call we share with them –to offer themselves in
compassionate service to the spiritual needs of others. The second is to stress
to them how MUCH they assist our chaplains to increase the effectiveness of
their ministry by focusing on the approximately 20% of individuals who desperately
need the services of a professional chaplain. Volunteers cover ground our chaplains
should NOT be covering, and they help us more quickly to find the people who
can most benefit from our care. While they are doing so, they become the most
passionate and effective advocates of professional chaplaincy precisely because
they see first-hand the difference professional chaplains can make.
Respectfully,
Mark Grace
Director, Pastoral Care & Counseling
Baylor Health Care System
3500 Gaston Ave
Dallas, TX
It was interesting to read the various responses
to the articles(s) on volunteer chaplains.
I have, I believe, a slightly different take
on the subject. I am a "second career" endorsed
candidate for chaplaincy, a single woman,
and will soon be 61. After five years of
seminary, including a change of denominations
and six units of CPE, I am $70,000 in debt
and, it seems, without job prospects. Because
I am a member of the United Church of Christ,
I cannot be ordained until I am employed
(that's polity). It is indeed a rare position
posting that asks for less than three years
of experience and certification, or being
in the process of certification, and ordination.
At this point, volunteering with a hospital
or hospice looks to be the only way for me
to begin my certification process, get at
least a year of experience, and, hence, improve
my prospects for employment. Frankly, I don't
know what else to do, and I wouldn't mind
some input.
Let me add that I have used crutches for the last 32 years (I am a bone cancer
survivor), and that keeps me on the west coast, which is also where my family
is. The preponderance of job postings on the APC site seem to be in the mid-west
and north-east, and I cannot negotiate ice and snow. If someone had advised
me of the great difficulties I would face in finding employment, I might never
have entered seminary, and would never have had the many rewarding experiences
I have had working with patients and families during my six units of CPE.
Thanks for giving me an outlet to blow off a little steam.
Gail A. Williams, MAPS, CTS
Willits, CA
I have read the ongoing dialogue regarding
Volunteer Chaplains with great interest.
I believe the use of volunteers by the healthcare
industry is motivated, in part, by budgetary
concerns. The Pastoral Care Department is
not exempt from these fiscal issues. In fact,
I would not be surprised to see a growing
trend by healthcare facilities in moving
toward a multiple volunteer pastoral care
staff overseen by a professional Chaplain-administrator
primarily for economic reasons. As professional
Chaplains, are we prepared to adjust?
One observation I had regarding the comments
on the subject was the apparent consensus
that volunteer Chaplains are untrained and
unqualified to provide the same quality of
pastoral care as a “professional”Chaplain.
However, that is not always the case.
I am aware of “volunteer”Chaplains
who receive no remuneration for their services
(as opposed to a “professional”who
gets paid for what he/she does), but they
are still highly skilled pastoral caregivers.
Many of these individuals have completed
1600 hours of extensive and intensive clinical
pastoral education. They have been certified
by a professional chaplaincy organization
that has established and maintains high competency
standards and a code of ethics for their “professional”(here
I am using the word to define someone skilled
at what they do) Chaplains. However, these
Chaplains are not employees of the hospital;
they serve as volunteers. Some do so because
they feel they have more freedom of ministry
and schedule as a volunteer than as an employee.
Some do so because they want to focus on
providing pastoral care rather than on writing
in a patient’s chart, or attending
administrative meetings, or completing monthly
reports. Some do so because the hospital
has no intention of including a Chaplain
in their budget and this allows the Chaplains
to still provide quality pastoral care to
that facility. Some do not need a salary
because they are retired and have a pension;
others raise support like a missionary to
meet their financial needs.
I am also aware of professional Chaplains
who have a dynamic volunteer Chaplain Assistant
Program. As was indicated by Chaplain Scott,
this means the professional Chaplain spends
more time in an administrative role: recruiting,
training, overseeing and evaluating the volunteers.
But it also means that his or her ministry
at the hospital is greatly multiplied without
overtaxing the budget of the hospital or
the Chaplain’s time and energy in trying
to meet all the spiritual needs at the facility.
The keys to a competent volunteer Chaplain
Assistant program are dependent on several
factors:
•The Director. This needs to be a person skilled in doing administrative
work, but especially in supervising pastoral caregivers. Not everyone who is
already a professional Chaplain is able to or even wants to do this.
•The screening of all candidates. At my former facility, these were all
Pastors, who had theological training and pastoral care experience.
•The basic training of all new volunteers. At my facility that involved
400 hours of clinical pastoral training, focused on basic listening and assessment
skills, as well as the provision of appropriate pastoral care. In addition, there
was continuing education that was required for all volunteers.
•The supervision of the volunteers. In the same way we allow students to
visit patients during a unit of CPE, we allow volunteers to visit under the supervision
of the professional Chaplain.
Yes, there is often a difference academically
and experientially between the professional
Chaplain and the volunteer Chaplain. However,
let’s not forget that this is a spiritual
ministry, even though it is in a specialized
setting. And because it is a spiritual ministry,
there are people God has gifted and called
to this ministry who are highly capable at
what they do, yet may lack the “credentials”(like
Moses or the New Testament Disciples). The
basic training plus supervision adequately
qualifies them to provide effective pastoral
care at the bedside.
So clarify the difference between the professional
and the volunteer by educating the healthcare
staff and the religious community, but go
ahead and use them to expand the spiritual
care ministry at your facility.
Chaplain Jeffrey Funk
Executive Director
Healthcare Chaplains Ministry Association
Anaheim, CA
Do you have thoughts about advocacy you’d like to share with your colleagues?
Send an e-mail to info@PlainViews.org.
 |
|
Education
& Research |
Dr. Diane Bridges on profound love amidst
excruciating grief
The
Healing Circle of Spiritual Care
at the Time of Perinatal Bereavement
“Before I formed
you in the womb I knew you …before
you were born I set you apart …”
Jeremiah
1:5
Any kind of perinatal death is a devastating crisis
for parents, most of whom are unaware of
their own needs at the time of their loss.
Spiritual care at this time is more than
a protocol to support and guide grieving
parents; it’s an essential presence,
an outward manifestation of the healing power
of compassionate love. It is encountering
the black hole of emptiness, of shattered
dreams and hopes. It is acknowledging anger,
bitterness, and confusion, and not running
away from the wrenching postpartum agony
of labour pains in vain. It is comfort, not
so much through words, but through the sacred
privilege of being with another’s pain.
The “healing circle”of spiritual
care is the powerful presence of each person
in the room united in care and support for
those who have just lost a child, and a significant
part of themselves. Parents are grieving
multiple losses. Where is hope in the face
of such darkness? And, what might spiritual
care look and feel like in this situation?
I have attended upon numerous perinatal
losses. It is always a draining and heart
wrenching experience. People look to me to
help them not only express their pain but
to pray through the moment, the experience,
in a meaningful way.
Therefore, I must listen attentively with
the heart and soul. I must help everyone
to have this “life ending”acknowledged
with dignity. A child has come into the world
and left the world through no will of its
own.
This is not a time for theological musings
about angels and God’s will. It is
a time to draw upon the profound love which
is manifesting itself in excruciating grief.
It is the time to validate each person who
is bonded by the experience. It is time to
renew the strengths of family, friends and
care providers. It is time to draw upon the
commitments made in the past –in sickness
and in health, for richer for poorer.
Most people at the time of their deepest
despair need others to be the compassion
of God, to pray for them when they simply
cannot, and to be reassuring.
The healing circle of spiritual care is
about
our warmth, when people feel abandoned;
our closeness, when they feel so very sad;
our peace, when they feel anger, resentment and bitterness;
our strength, when they feel afraid;
our patience, when they feel anxious;
and our assurance that God is in the midst of our pain and that this experience
will eventually have meaning.
Naming the baby, blessing the baby, handing
the baby back to God - these are significant
rituals of the healing process.
Respect, above all else, the wishes of the
parents, even if this means being shut out
from the intimate moments of their spiritual
struggle. This, too, can be part of the healing
circle of spiritual care.
The healing circle of spiritual care is
all about what we do, why we do it, how we
do it, and who we are in this reality. The
way we cuddle the baby, dress the baby, take
photographs, notice the beauty of tiny fingers
and toes. It is the time we take to comfort,
to get to know and to commit to care into
the future.
All of this continuum of care from the birthing
experience to the leave taking is spiritual
care because it emanates from our souls,
the place of our authentic love. It is what
makes all of us one whole and holy people.
Dr. Diane Bridges received her doctor
of ministry degree from the University of Toronto,
St. Michael's College. She is the director
of spiritual & religious care at the Trillium
Health Centre in Mississauga, Ontario, Canada,
one of Canada's top 100 employers, and is a
member of CAPPE/ACPEP and the APC. She has
authored a number of articles on bereavement
and grief recovery. Her passion is the healing
ministries.
Do you have thoughts about education & research
you’d like to share with your colleagues?
Send an e-mail to info@PlainViews.org.
 |
|
Spiritual
Development |
Rev. Jerry J. Griffin on past presences
a
walk in time
Facing the field of marble
and granite,
we stood—my brother and I.
No grain waving in this place
nor any stalks tall
with sagging ears ready for harvest.
Grass neatly trimmed…
a friendly man carrying the trimmer
touched each stone ever so slightly
as if to tip his soiled ball cap
in honor and memory.
Rows of stones…
all sizes and shapes.
Some worn with age
daring the eyes to decipher the script…
single words: Mother, Father, Daughter, Son.
Names and dates,
months and years,
poems and words,
scenes etched in laser,
loving epitaphs cast so clear.
A walk in time—
long ago: 1771-1844
William Griffin:
Grandfather great times two;
off in a corner, a silent presence.
Pleasant View,
the sign gate read!
This stroll with a mission
cast new meaning
on this field of stone.
Not just names and dates…
ancestors and descendants,
old and young.
Real people alive
in my brother’s heart and mine.
Rev. Jerry J. Griffin, BA, M.Div., Th.M.,
BCC, is retired from 32 years of professional
pastoral care. During his career, he established
pastoral care departments in four locations
of chaplaincy. Certified by The College of
Chaplains in 1971, he was honored with the
Institutional Life Member of the Association
of Professional Chaplains upon his retirement
by the administration of Lee Memorial Health
System in Fort Myers, Florida. He and his wife,
Ruth, live in Lititz, Lancaster County, Pennsylvania.
Do you have thoughts about spiritual
development you’d like to share with
your colleagues? Send an e-mail of
any length to info@PlainViews.org.
 |
|
EthicsWalk |
EthicsWalk addresses
spiritual care as an ethical enterprise.
It explores why relationships between spiritual
care providers and those they serve need
protection, and examines what that protection
entails. PlainViews invites our
readers to share their responses to each EthicsWalk column,
which will be published in the following
issue.
If you’d like to respond to EthicsWalk,
please send a comment of no more than 100
words. You can use the e-form below (click
on "hearing from you," link) or
submit your commentary to the editors in
the body of an e-mail (or as a Microsoft
Word attachment) sent to Info@PlainViews.org.
Please put the phrase “EthicsWalk”
in your subject line.
We look forward to hearing
from you.
Patient
Autonomy v. Family Comfort: The Provider’s
Dilemma
Ben, age 56, married father of four adult
children, remains on life-support three weeks
following a bicycle accident producing massive
head injuries. Ben had executed the following
Advance Directives: a Living Will, a
Health Care Treatment Directive and a Durable
Power of Attorney designating his
brother Health Care Proxy.[1] A week
ago the medical team told the family brain
damage was irreversible. Ben would never
regain consciousness.
Ben’s family is split over withdrawing
life-support. His brother and two of the
children argue for immediate withdrawal;
his wife and two other children have hired
an attorney and are visited daily by their
local church minister and hospital chaplain.
The clergy both say, “beneficence dictates
giving them more time to accept this. There
is no rush to withdraw.”The attorney
is questioning whether the younger brother
is a valid proxy when the wife and adult
children are “closer kin.”She
threatens to sue if supports are withdrawn
before she determines the validity.[2]
The medical team consulted the hospital
ethics committee who raised the following
points:
•Who is the patient?
•Are there Advance Directives that articulate the patient’s wishes?
•If so, are those wishes being honored?
These are matters of respecting patient
autonomy. Beneficence and nonmaleficence
accrue to the patient, not the patient’s
family, although the latter must be treated
with kindness and respect. The technological
(and skilled personnel) resources keeping
Ben alive are locally limited and extraordinarily
costly. There are justice issues involved
in prolonged use when the medical team deems
further recovery impossible.
Situation analysis: Ben is the patient.
Because he cannot communicate and his family
is vocal and emotionally charged, their presence
is subsuming Ben’s. Ben’s Living
Will specifies he does not want “extraordinary
measures”to keep him alive but is not
dispositive because Ben’s state, like
most, limits Living Wills to “terminally
ill”individuals.[3]
Ben’s Health Care Treatment Directive follows
a popular form available on-line.[4] Ben
noted what procedures he never wanted (most
of which he is receiving) “when there
is no hope of significant recovery, and I
have a condition, disease, or injury…without
reasonable expectation that I will regain
an acceptable quality of life; or substantial
brain damage …which cannot be significantly
reversed.”
On that form, Ben named his brother as his “agent.”Himself
a lawyer, Ben took the added step of executing
a separate Power of Attorney for Health
Care appointing his brother surrogate
decision maker and referencing the previous
documents. It instructed his brother to follow
those documents and “take any legal
action necessary to do what I have directed.”
Ethically and legally, Ben’s clearly
stated wishes must be honored. As loving
husband and father, he would want his family
to have the comfort of professionals sensitive
to their grief. But his autonomous choices
preclude further extending his life to accommodate
family closure.
Footnotes:
[1] All designations are forms of Advance
Directives. Each has a separate and differently
limited purpose and all are subject to the
laws of the particular states in which they
are drafted and/or applied. Spiritual care
providers cannot responsibly confuse
the terms and use them interchangeably. It
is every provider’s responsibility
to read and understand what each term conveys
in his or her state and how it is applied
in his or her health care institution.
[2] When a proxy or guardian is clearly
named by a competent individual, degree of
kinship has no bearing on appointment. Probate
codes rank relatives and relationships for
purposes of appointing surrogates or guardians
in cases where there is no one named. This
is a spurious argument to “buy”more
time for the family.
[3] While the Living Will cannot
provide instruction in this situation, its
contents provide clear information about
the patient’s wishes in medically futile
situations.
[4] Sample Form: Health Care Treatment Directive
provided by the Kansas City Metropolitan
Bar Association and its foundation, the Metropolitan
Medial Society of Greater Kansas City, Midwest
Bioethics Center and the Missouri Lawyer
Trust Account Foundation.
Anne Underwood has an undergraduate degree
in religious studies, a master’s degree in
rural sociology and a mid-life law degree obtained
after working over a decade as a college administrator.
She has mediated for the Maine family courts
since 1983. Currently she serves as an advisor
to the ethics commissions of ACPE, APC, the
CCAR (Central Conference of American Rabbis),
and NAJC, and consults with a variety of Protestant
faith communities on issues of power, fair
process, and congregational conflict management.
Her articles on mediation and restorative justice
have appeared in the ACPE News, The APC News
and on the ACPE web site. Articles on clergy
accountability and judicatory processes are
published by the Alban Institute and The
Journal on Religion and Abuse. A chapter,
“Clergy Sexual Misconduct: A Justice Issue,”
appears in Body and Soul: Rethinking Sexuality
as Justice-Love, Marvin Ellison and Sylvia
Thorson-Smith, editors, The Pilgrim Press,
2003.
.
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|
CaseConference |
We
post an ethical or situational concern
that has arisen in a facility where one
of our readers works. It has no identifiers
included. It gives you only the facts of
the case. Then, you can respond to that
concern. This is an ongoing dialogue, with
comments added as they come in. In the
following issue, assuming it has been resolved,
we give you the outcome from the facility
where the incident took place. Please send
any cases that you would like considered
for inclusion to: info@plainviews.org
We
hope that this new addition will help to
inform not only those who are dealing with
the issue, but will enable all of our readers
to learn from the experiences and perhaps
mistakes of others.
PLEASE
NOTE: Due to unanticipated continuing responses
to both the case and the resolution of
the case, added responses can be viewed
in the archives. Click HERE.
CaseConference #14
Resolution
Prior to meeting the daughter in the hallway,
the chaplain had several conversations with
the patient, her family and with the staff.
The chaplain had been an advocate for the
patient, knowing that the patient had the
right to say no as long as she fully understood
the implications of her decision. Following
a team meeting, a psych consult was ordered
to ensure that the patient was not “clinically
depressed”and understood the consequences
of her decision. The psychiatrist found her
both competent and not depressed. However,
he felt that she should still have the surgery
and would be “grateful afterwards.”
The staff used this recommendation by the
psychiatrist as their rationale for trying
to continue to “convince”the
patient that she was making a mistake. The
daughter was following through on her mothers’wishes
when asking the chaplain to have the staff
support her mother’s decision stop
trying to change her mind.
The chaplain initiated a conversation with
the patient’s doctor and together,
at the next team meeting, informed the staff
that the patient’s wishes were to be
honored. The staff was to begin discharge
planning based on her wish to go to a nursing
home where she would be kept comfortable
with pain meds. The chaplain then spent quite
a bit of time with the staff individually,
helping them to understand why the patient’s
wishes were to be honored.
An ethics consult was not necessary because
the patient’s doctor eventually agreed
with the wishes of the patient. This was
a matter of staff being educated about the
right of a patient to say “no”and
to have that right upheld.
CaseConference #14
A 94-year-old woman falls and breaks her
hip. She is brought to the hospital and refuses
surgery to repair her hip. Mrs. S has been
an independent woman, who lives by herself,
still drives and her ADL (Activities of Daily
Living) level is very high. The staff, believing
that she does not understand that she could
return to her home and have a meaningful
life after surgery and rehab, continually
try to convince Mrs. S that she should have
the surgery. Mrs. S keeps saying that she
wants to go to a nursing home, be given adequate
pain medication and allowed to die. Her 69-year-old
daughter is furious at the staff for trying
to "convince" her mother to have
the surgery. She meets the chaplain in the
hall and tells the chaplain what is going
on. The chaplain, a member of the Ethics
Committee, wonders if this should be referred
to that Committee.
What is your role as chaplain
in this situation?
How would you approach the patient?
How would you go about assessing
this patient?
How would you deal with the
staff?
What is your role with the daughter?
Should the chaplain suggest
to the daughter that she ask for an Ethics
Consult?
Please check the archives
for comments made about the last CaseConference.
Send your comments about CaseConference
to info@PlainViews.org.
 |
|
Reviews |
Sarah
Masters reviews the audio series
Women’s
Wisdom from the Heart
of Africa
Her name means "keeper
of the rituals," and Sobonfu Somé tells
us in this 7-hour, 6-CD set, that ritual
is considered by members of the Dagara tribe
of West Africa to be the key to connecting
with one’s spirituality.
Sobonfu Somé is an author, teacher
and authority on African women’s spirituality.
Through colorful anecdotes, lively discussion
and quiet reflection, she leads the listener
to a better understanding of a world in which
plants, trees and animals are revered as
elders and the connection to nature is considered
divine.
The Dagara tribe values women as the source
of the world's wisdom and Sobonfu Somé is
the first woman chosen by the tribal elders
to share their beliefs with the West.
She poses many questions in this audio series
as she ministers to women, among them: “What
are your unique gifts?”“What
were you born to contribute?”and, most
important for Chaplains, “What can
your community do to assist you?”
Sobonfu Somé is author of The
Spirit of Intimacy, Welcoming
Spirit Home, and Falling Out of
Grace: Meditations on Loss, Healing and
Wisdom.
Completed: 2004
Running Time: 7 Hours
Music: Hamza El Din
Distributor: Sounds True
If you are interested in purchasing this
CD series, you can do so at www.hartleyfoundation.org.
Just click on “Sages of Our Age”on
the homepage, then Sobonfu Somé for
more information. The cost of the 6-CD set
is $69.95.
Sarah Masters is the Managing
Director of the Hartley Film Foundation,
a non-profit foundation dedicated to cultivation,
support, production and distribution of
the best documentaries and audio meditations
on world religions, spirituality, ethics
and well-being.
Book
Review
Rev.
Stephen Harding reviews
Where
You Go, There I Shall:
Gleanings from the Stories of Biblical Widows
This is an intensely personal and emotionally intimate book on being a widow.
Written by Jane J. Parkerton, Anne Winchell Silver, and K. Jeanne Person,
they offer a gentle invitation to discover the realities of being a widow.
The book grew out of a Ruth & Naomi
Circle, a support group for widows at Grace
Episcopal Church, Brooklyn Heights, New York.
Not surprisingly, the book’s perspective
is from the perspective of Christianity,
but the central themes of loss, grief, and
(re-)learning to live in a new way are universal.
They have subtitled their book ‘Gleanings…’and
have structured it to help the reader to
glean as much as she or he is able to at
one time –and to go back frequently
for more. Each chapter begins with a story
of a biblical widow - Abigail, Tamar, Anna,
Judith, and others—re-told by the Reverend
K. Jeanne Person. Each of the biblical widows
was chosen to illustrate some part of this
new condition of being widowed; through each
story, one gains a fuller understanding of
what it is to have been half of a marriage
and to have to adjust to having the other
half taken away.
Jeanne follows each biblical story with
questions and/or meditation topics to pray
and/or reflect about for widows, and then
different meditation topics for all readers.
Then, Jane and Anne talk openly and frequently
movingly about an issue or topic raised in
the story, using their own lives as illustrations.
For example, after Jeanne tells the story
of the widow with two coins (Mark 12:38-44;
Luke 21:1-4), Jane and then Anne each share
the issues about money that each has had
to work through.
As one reads the chapters, one gains—or
gleans—a fuller understanding of what
it is to be a widow, because Jane and Anne
share moments of their lives with the reader.
Soon, the reader is invited into their lives
as a family friend trusted to hear the truth.
Through Jane and Anne’s courage and
clear writing, one is moved at their strength
and by what each woman has gone through.
The end of their prologue reads, “In gleaning, may you who are widows
find yourselves becoming members of a wider circle of sister-widows who understand,
support and love one another. And whoever you are, may you discover, as we
have, the astounding richness of the Bible in revealing both the concerns and
the life-giving friendship of widows.”(xviii)
For widows, chaplains, and clergy, this
is a practical and useful book. The material
is authentic, genuine, and helpful. It is
a resource for chaplains and clergy for their
own work with widows; it is a resource for
widows themselves, and it is well done.
Parkerton, Jane J., K. Jeanne Person, Anne
Winchell Silver. Where You Go, There
I Shall: Gleanings from the Stories of Biblical
Widows, (Cowley Publications, Cambridge,
2005) pp. 129.
Reverend Stephen Harding, STM, BCC, is
an Episcopal Priest in the Diocese of New York.
He is the Director of Pastoral Care at NYU
Medical Center, a HealthCare Chaplaincy partner
institution.
Do you have thoughts about these reviews
you’d like to share with your colleagues?
Send an e-mail to info@PlainViews.org |