4/18/2007
Vol. 4, No. 6
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Professional
Practice |
Rev.
Sue Wintz on the impact
a chaplain can have on
organ donation
Enhancing
the Precious Gift
of Life
April
is National Donate Life
Month. Donating organs,
marrow, and tissue is
a kind and compassionate
act that can protect
and enhance the precious
gift of life. During
National Donate Life
Month, the generosity
of donors is recognized
and awareness is raised
of the importance of
donating.
Organ,
tissue, and research
donation is a part of
end-of-life decisions
and is an area in which
the contributions of
professional chaplaincy
can be identified, measured,
and replicated. In January
2007, St. Joseph’s
Hospital and Medical
Center in Phoenix, Arizona
and the Donor Network
of Arizona (DNA/SJH)
launched a pilot project
focusing on value-centered
conversations. Value-centered
conversation is
based on the belief that
there are core principles
held by individuals and
families that give meaning
to and/or help to interpret
events and motivate a
person or group to make
decisions or act concretely
in a way that is consistent
with those values. These
core beliefs and values
can often be obscured
by immediate physical
or emotional states,
including those experienced
by families facing a
traumatic event.
The
DNA/SJH pilot project
places an emphasis on
the total context and
processes experienced
by families during the
patient’s
hospital course. As one
of the medical center’s
professional chaplain,
I serve as the lead in
donation support, along
with the hospital’s
in-house Organ Procurement
Organization (OPO) coordinator,
and the OPO Family Advocates.
Together we designed
and are overseeing the
project. Education was
initiated throughout
the medical center to
encourage the recognition
and respect of mutual
critical roles from the
families’first
contact with security
and the unit secretary
through all aspects of
care and conversation,
based on identifying
and affirming awareness
of family needs and values.
An
integral goal of the
project is to determine
whether early assessment
and involvement by professional
board certified chaplains
contribute as model interventions
for increasing organ
donation consents. A
procedure was developed
to ensure a spiritual
care consult be initiated
when a patient meets
potential donor criteria.
An outcome-based spiritual
assessment tool was developed
that includes eleven
potential components
to be addressed, four
of which are specifically
tied to collaborative
efforts with the in-house
OPO coordinator and its
Family Advocates. Measures
were also identified
to evaluate family satisfaction
with the experience of
the donation approach
and lowered anxiety and
improved grief coping
during the donation process.
Initial
data has demonstrated
the impact and effectiveness
of chaplain involvement.
Since the inception of the pilot project, 100% of the potential donor families
received a spiritual care consult and assessment. Our intervention in assisting
families to identify values held by the patient and themselves was a key
factor in over 50% of the cases; working with family history and dynamics
to facilitate multidisciplinary conferences occurred in nearly 60% of cases,
and assisting with family facilitation of grief in order to accept a diagnosis
of brain death occurred 67% of the time. While only 11% of the families indicated
that they were members of a local religious community and only 6% had their
local religious leaders present to provide support during the donation process,
a chaplain was requested to provide prayer, ritual, or other resource to
almost 80% of the families.
The
ongoing evaluation of
the project is specifically
aimed at chaplaincy assessment
and interventions. The
goal is to identify chaplaincy
standards of practice
that reflect the particular
needs of families facing
decisions regarding donation
as well as contributions
in the area of communication
and collaboration within
the multidisciplinary
team and between the
medical center and OPO.
The
goal of the National
Organ Donation Breakthrough
Collaborative is 75 percent.
St. Joseph’s
organ donation rate rose
in the first three months
of 2007 from 54% to 94%,
and the trend is continuing!
At the recent state education
mini-collaborative, the
in-house coordinator,
and one of the OPO family
advocates and I, presented
the project as a best
practice. One outcome
of this collaborative
was a request made by
another Arizona hospital
to replicate the project.
Plans for the beta study
are now in process. The
project will also be
presented at an upcoming
national breakthrough
collaborative education
event. At the state collaborative,
SJH received the Overall
Hospital Leadership Award
and I was honored with
an award for Outstanding
Family Support; both
indicate the importance
of chaplaincy contributions.
This
is one project that shows
the importance of including
a professional chaplain
in the ongoing quality
improvement process of
a hospital. It is an
especially important
one because of the need
for organ donation and
the sensitivity that
needs to prevail when
dealing with a family
that needs to make a
decision about providing
a gift of life in the
midst of death.
The
Rev. Sue Wintz, BCC,
is staff chaplain at
St. Joseph’s
Hospital and Medical
Center in Phoenix, Arizona.
She is ordained and endorsed
by the Presbyterian Church
(USA) and has served
in professional ministry
for almost 30 years.
Rev. Wintz is the President-elect
of the Association of
Professional Chaplains.
Do
you have thoughts about
professional practice
you’d like to share with
your colleagues? Send
an e-mail info@PlainViews.org.
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|
Advocacy |
Rev. Min-Jung Park, D.Min., on the creation
of a Korean affinity group
The
Association of Korean Chaplains (AKC)
As the Korean community grows
in America, many Korean chaplains believe
that it is important to form a chaplaincy
organization to connect Korean chaplains
with each other, to further educate Korean
chaplains on their roles in their respective
communities, and to educate Koreans in the
care of non-Koreans and, conversely, non-Koreans
in the care of Koreans.
On December 21, 2006, eight Korean chaplains,
four women and four men, gathered together
at The HealthCare Chaplaincy (HCC) to create
the Association of Korean Chaplains (AKC).
There were sparks among us and our energy
lit up the room with excitement. This was
an historic moment in the professional lives
of Korean chaplains.
The idea and encouragement to organize Korean
chaplains came from Rabbi Bonita E. Taylor,
Associate Director of CPE at The HealthCare
Chaplaincy. Rev. Meigs Ross, who is the program’s
Director, enthusiastically supported the
idea. We thank The Chaplaincy for encouraging
and hosting our first meeting.
To begin, the attendees* shared their experiences
as multifaith chaplains in the Greater New
York area, including at: St. Luke’s-Roosevelt
Hospital Center, Lenox Hill Hospital, NYU
Hospitals Center, North Shore University
Hospital, Winthrop-University Hospital, Bellevue
Hospital, New York Hospital Queens, New York
Presbyterian Hospital-Weill Cornell Medical
Center, and New York Presbyterian Hospital-Columbia
campus.
Rev. Young-ki Eun was elected AKC’s
first president. He defined its central purpose
to connect Korean chaplains worldwide to
bring better pastoral care to Koreans and
non-Koreans in distress. He further dedicated
the AKC to highlighting the importance of
Korean culture in the United States. Among
the methods used will be contributing essays
to PlainViews, The Journal of Pastoral Care
and Counseling, and other professional journals.
We plan to educate Korean leaders both in
the United States and in Korea of the importance
of systematic study in pastoral care. We
acknowledged the value of CPE and how it
has further developed our pastoral care skills.
Equally important, we have had opportunities
to learn about colleagues from other cultures
and religions –and they about us. We
noted that CPE in Korea is not very active.
Most seminaries in Korea do not emphasize
pastoral care courses or CPE. The AKC plans
to dialogue with Korean seminaries, churches
and hospitals about the benefits of CPE.
The AKC also plans to be a bridge between
chaplains and CPE students in Korea and those
in the United States.
To qualify as a member of AKC, a Korean
individual must complete at least one unit
of CPE. A student who does not meet this
pre-requisite can join as an associate-member.
There are membership fees to cover organizational
expenses. We are also planning to open a
bank account and to file with New York State
as a non-profit organization. Meetings will
be held quarterly in 2007.
A secular sage said, “To start something
is the same as having it already half-way
done.”Did not a Bible verse also encourage
us, “Your beginnings will seem humble,
so prosperous will your future be! (Job 8:7)”
If you are a Korean or a non-Korean Chaplain
who serves a Korean population, please contact
us through youngki.eun@utoronto.ca.
* Attendees were: Jongmi Bae, Jaeyoun Chang,
Young-Ki Eun, Paul Y. Hong, Eun Joo Kim,
Sungmin Lee, Min-Jung Park, and Seung-Jin
Yun.
Rev. Min-Jung Park, D.Min., M.Div. is a
Resident Chaplain at The HealthCare Chaplaincy
in NY. She serves as an interfaith Chaplain
at Winthrop-University Hospital in Long Island,
NY, and as an Associate Pastor at Arumdaun
Presbyterian Church in NY. She received a law
degree from Ewha Woman’s University in
Korea. With three decades of real estate business
experience, she earned a Certificate of Pastoral
Care Studies from Blanton Peale Graduate Institute.
She is a member of American Association of
Pastoral Counselors and is ordained by the
Presbyterian Church (PCUSA).
Do you have thoughts about advocacy you’d like to share with your colleagues?
Send an e-mail to info@PlainViews.org.
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Education
& Research |
Rev. James D. Ek on helping patients understand
Waiting
Chaplain Larry Hirst wrote, "A person
seeks medical attention …because he
or she is afraid." (PlainViews,
Vol. 4, No. 3) My experience is different.
People with broken bodies are not necessarily
afraid; they are in pain. Fear, indeed, may
enter into someone's decision to seek medical
attention. But even when it does, it’s
an emotion, not "a soul response to
stimuli."
My biggest initial block to discovering
someone's spiritual needs is their distinctly
compromised physical condition. Pain, grief
from lost abilities, reduced ability (or
opportunity) to make decisions, in addition
to a lack of information (or an inability
or unwillingness to process the information)
are often the presenting symptoms of someone's
barrier to peace of mind and soul.
Spirituality is out of range for most patients.
I think Maslow had trouble, too. His list
of needs goes from the most primitive to
the highest levels, the top being self-actualization.
Self-transcendence, or spirituality, while
mentioned, is missing from the triangle.
Even when included, it comes after all else
is taken care of.
Lack of information is a problem for the
patient. Early in my chaplaincy, nurses would
say the patient and family had been fully
informed. Patient and family would declare
ignorance. Who's right? I found both often
were correct! In a crisis our minds allow
in only that which is 1) able to be processed
without significant psychological damage;
and 2) essential to immediate survival. The
competent medical staff can pronounce all
the facts in a case and ask for questions;
the patient and family hear only that "the
tests are inconclusive, so we need to take
more tests to find out what it is." That
may be complete information but not complete
communication.
Those who seek drastic medical intervention
seem to be the kind of people who tend to
resist trusting their fate to a higher power.
This tendency is social, not “soulcial”(if
I may coin a new word). For the majority,
the loss of hopes, dreams, and expectations
is a big deal when mortality looms.
A couple of years ago I spent three days
as a hospital patient. I had signs of a stroke.
Initially, there was a brief feeling of fear
when I sat in the emergency room and realized
I could die! Then I asked myself if I believed
all the stuff I proclaimed. A peace settled
over me at that moment. During the stay my
family visited; my boss visited; my superintendent
visited; even my bishop visited! Much to
their dismay, I talked freely about death.
I told them that my life was full of fulfilled
hopes and dreams thanks to many of them.
And I shared that some had blessed me with
things I hadn't even dreamed of. I got a
new perspective on life. Hospital rooms can
do that, if you let them.
When I hear a complaint, I know stress is
present. Finding out if it is spiritual in
nature takes some empathetic listening and
love. This is doubly true when the patient
is "waiting.”
Rev. James D. Ek is an ordained elder
in the United Methodist Church, Desert Southwest
Annual Conference. Jim received his CPE training
at Banner Thunderbird Medical Center directed
by S.S. Sat Kartar Khalsa-Ramey and went on
to become a staff chaplain leading their Spiritual
Care At Life's End program (SCALE). He is currently
serving as chaplain for Banner Home Health
and Hospice in Gilbert Arizona, a community
neighboring Phoenix. Jim has a Bachelor's degree
from Western Michigan University (WMU) in German
and Linguistics; a Master of Arts degree (WMU)
in Media and Instructional Development; and,
a Masters of Divinity from Claremont School
of Theology. Jim and his wife Patty are active
at Trinity UMC on the worship design team and
in the praise band.
Do you have thoughts about education & research
you’d like to share with your colleagues?
Send an e-mail to info@PlainViews.org.
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|
Spiritual
Development |
Hadley Kifner, M.Div., on being fully human
Reflections
from a Resident
In her recently published memoir
of faith, Barbara Brown Taylor claims “that
the call to serve God is first and last the
call to be fully human.”[1] As I reflect
on this insight, sitting with a pager on
each hip, seven months of residency behind
me –and six more ahead –I am
struck by the truth in this claim.
When I signed on for a year of residency,
I knew I had signed on for a year of emotional
intensity, personal growth, theological reflection,
and challenge all around. I knew that listening
to the stories of others would possess precious
truth and profound pain. I knew that seeking
grace and peace in the face of crisis and
trauma would result in exhilaration and exhaustion.
And I knew that learning to offer myself
as vulnerable learner alongside colleagues
would result in insight at times and frustration
at others. In some vague way, I felt a sense
of what would be the hardest parts of a year
residency and what might be the most delightful.
With all of this in mind, I entered the world
of the hospital with equally matched tentativeness
and expectation. At this halfway point of
the residency year, I can easily admit that,
so far, my adventures as a pediatric chaplain
have surpassed anything I thought I knew,
or didn’t know for that matter.
The most desperate and devastating moments
of this residency so far have not been tidal
waves: they have not come crashing down in
a moment, leaving me discombobulated or stunned.
Instead they have struck me at odd moments,
often several days later, moving me to a
place of confusion, unsteadiness, and uncertainty.
When upon me, these moments sting and linger
for a while but, so far and thanks be to
God, they eventually have been replaced with
a gentler wave of peace and balance. The
most life-giving moments of this residency
so far have not been grand moments of revelation,
announcing themselves with bright light shining
down or trumpets blasting. Rather, they have
tiptoed up next to me during times when I
have struggled to see the beauty, the serenity,
and the hope around me. They have come and
reminded me that this year –this life –is
not only about serving God but also about
realizing that no matter how faithful, how
connected with the Divine, how spirit-filled,
I am still human. Fully human.
To recognize the burden and ultimately the
blessing then of serving God is to recognize
that I am my most faithful when I am my most
human. I am the most authentic chaplain not
when I am reaching higher and higher for
a theologically significant insight but when
I am humbly grounded in the realities of
truth in those around me and the God among
us. This opens up space to take more risks,
make more mistakes, ask more questions, and
confess more doubts. It also carves out a
place where, in the midst of it all, grace
can slip in and fill up. I have learned that,
as I dare myself to celebrate all the many
parts of me that are far from perfect, I –for
perhaps the first time ever in my life, and
not without surprise –become more attuned
to the uniqueness of my human self and can
more deeply connect with the humanness of
those around me. In turn, our shared humanity
is more beautifully illuminated by God’s
divine presence among us. And this, I have
learned, is what it means to serve.
During this last CPE unit, I will pack and
carry along with me the gifts of what I have
learned up until now. Gratefully, I shall
seek new ways to serve and try to live as
fully human as possible. So here goes…
[1] Barbara Brown Taylor, Leaving Church:
A Memoir of Faith, HarperSanFrancisco:
May 2006, preface.
Hadley Kifner currently serves as the pediatric
chaplain resident at UNC Hospitals in Chapel
Hill, NC. She graduated from Duke Divinity
School in May with her Masters of Divinity
and looks forward to continuing to serve in
the field of pastoral care. Prior to seminary
and chaplaincy work, Hadley edited books in
New York City. She and her husband live in
Durham and are members of a United Church of
Christ Church community.
Do you have thoughts about spiritual development
you’d like to share with your colleagues?
Send an e-mail of any length to info@PlainViews.org.
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|
EthicsWalk |
EthicsWalk addresses
spiritual care as an ethical enterprise.
It explores why relationships between spiritual
care providers and those they serve need
protection, and examines what that protection
entails. PlainViews invites our
readers to share their responses to each EthicsWalk column,
which will be published in the following
issue.
If you’d like to respond to EthicsWalk,
please send a comment of no more than 100
words. You can use the e-form below (click
on "hearing from you," link) or
submit your commentary to the editors in
the body of an e-mail (or as a Microsoft
Word attachment) sent to Info@PlainViews.org.
Please put the phrase “EthicsWalk”
in your subject line.
We look forward to hearing
from you.
Subprimes:
A Financial Opiate
Financial health for many patients is as
fragile as physical, psychological, emotional
and spiritual well being. All are linked.
The latter four are addressed daily by spiritual
and other health care providers. The first
is among the American Discussion Taboos.
This column confronts an epidemic ravaging
the financial health of many Americans: sub
prime mortgages. Disproportionately damaging
to populations whose vulnerability is heightened
by illness, age, disability, and racial or
ethnic minority status, regulation of subprimes
is a justice issue for people of faith.
Home ownership remains the strongest opportunity
for American families to build wealth, establish
economic security and enter or remain in
the economic middle class.[1] As home values
rose in 2000, subprime lenders began providing
mortgage loans for people with impaired or
limited credit histories. Predatory lending
practices soon emerged, blemishing the industry.
Today, more people are losing homes than
acquiring them through their involvement
in the subprime market. [2]
The majority of subprime loans are taken
out to refinance property. Refinancing represents
the greatest danger to home ownership. Its
usual impetus is securing funds for health
care, compensation for job loss, or paying
for education. Equally pernicious is the
desire to “cash out”a portion
of rising home equity to consolidate debt,
buy a car, or just take a vacation.
Subprimes are usually marketed by mortgage
brokers who make their money “placing”mortgages
with a “lender.”Unlike similar
professionals, brokers acknowledge no fiduciary
duty to the consumer-client and are unregulated
in many states. They push subprimes with
seductive, temporary two or three year “teaser”rates,
frequently fail to escrow taxes and insurance,
and often don’t disclose loan origination
and prepayment fees until the closing, at
which time emotional involvement and practical
considerations block most buyers from backing
out. “Informed consent”is absent
in abusive subprime sales.
Borrowers may be approved, with minimal
screening, based on the value of the property,
not their ability to pay. During the “teaser”period,
almost anyone feels capable of meeting the
loan terms. Thereafter, the rate rises every
six months based on a complex formula. In
short order, payments outstrip what the borrower
can afford and exceed the rates of conventional
mortgages.
Subprime borrowers become self-defining.
Once perceived (by self and lenders) as less
worthy of conventional financing, and caught
in the cycle of excessive fees and charges,
families find it difficult to escape. The
result is an accelerating succession of ‘flipped’subprime
loans, culminating in foreclosure and Chapter
7 bankruptcy.[3]
Predatory lenders claim that their product
permits low income and credit challenged
borrowers to enter the American wealth stream.
The assertion is false. The majority of subprimes
are used to refinance existing mortgages,
not to acquire new property.[4] And, most
people obtaining subprime loans could qualify
for conventional or government insured mortgages
were not unscrupulous mortgage brokers soliciting
and steering vulnerable populations to the
sub-prime market.[5]
Owning a home is the American Dream and
home equity is the strongest predictor of
economic security. Subprimes promise the
dream but are the financial equivalent of
prescribing opiates to patients. Occasionally
after non-narcotic drugs have been tried,
the opiate is necessary. But its use is closely
monitored and patients are weaned to conventional
treatments as soon as possible. Vulnerable
people deserve the same carefully controlled
processes for their financial healing. Justice
here demands knowledgeable advocacy.[6]
Footnotes:
[1] Center for Responsible Lending (www.responsiblelending.org).
Data and analysis on subprime mortgages obtained
from materials provided at this site and
in testimony by the center’s president,
Michael D. Calhoun before the U.S. House
Committee on Financial Services, Subcommittee
on Financial Institutions and Consumer Credit,
March 27, 2007.
[2] From 1998 -2006, subprime loans have
led or will lead to a net loss of homeownership
for almost one million families. Net homeownership
loss occurred in subprime loans made in every
one of the past nine years.
[3] Lehman Brothers projects that “cumulative
defaults may run as high as 30%”on
sub-primes made in 2006.
[4] Estimates are that since 1998, only
9% of subprime loans have gone to first-time
homebuyers and hence led to increased homeownership. CRL
Issue Paper, No. 14, March 27, 2007.
[5] Subprimes are disproportionately made
in communities of color. They constitute
52% of mortgages in African American communities
and 40% in Latino. For white communities,
they are 19%. Appendix B, Michael D. Calhoun
testimony.
[6] On March 8, 2007, federal financial
regulators issued the Proposed Statement
on Sub-prime Mortgage Lending, a strong national
anti-predatory lending recommendation currently
before Congress. It advocates requiring an
evaluation of the borrower’s ability
to repay the debt by its final maturity at
the fully indexed rate, assuming a fully
amortized repayment schedule, rather than
basing the loan on the value of the borrower’s
property at the time the sub-prime is made
as well as full disclosure of fees and costs.
Similar measures are before a number of state
legislatures. More information at www.responsiblelending.org.
Anne Underwood has an undergraduate degree
in religious studies, a master’s degree in
rural sociology and a mid-life law degree obtained
after working over a decade as a college administrator.
She has mediated for the Maine family courts
since 1983. Currently she serves as an advisor
to the ethics commissions of ACPE, APC, the
CCAR (Central Conference of American Rabbis),
and NAJC, and consults with a variety of Protestant
faith communities on issues of power, fair
process, and congregational conflict management.
Her articles on mediation and restorative justice
have appeared in the ACPE News, The APC News
and on the ACPE web site. Articles on clergy
accountability and judicatory processes are
published by the Alban Institute and The
Journal on Religion and Abuse. A chapter,
“Clergy Sexual Misconduct: A Justice Issue,”
appears in Body and Soul: Rethinking Sexuality
as Justice-Love, Marvin Ellison and Sylvia
Thorson-Smith, editors, The Pilgrim Press,
2003.
.
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CaseConference |
We
post an ethical or situational concern
that has arisen in a facility where one
of our readers works. It has no identifiers
included. It gives you only the facts of
the case. Then, you can respond to that
concern. This is an ongoing dialogue, with
comments added as they come in. In the
following issue, assuming it has been resolved,
we give you the outcome from the facility
where the incident took place.
We
are always looking for cases. Please send
any cases that you would like considered
for inclusion to: info@plainviews.org We
will ensure that it is stripped of any
identifiers. For further guidance about
how to write up a CaseConference, please
refer to the CaseConference Archives, Vol.
4, No. 3 "How to Submit a Case for
CaseConference." (Click HERE)
We
hope that this will help to inform not
only those who are dealing with the issue,
but will enable all of our readers to learn
from the experiences and perhaps mistakes
of others.
PLEASE
NOTE: Due to unanticipated continuing responses
to both the case and the resolution of
the case, added responses can be viewed
in the archives. Click HERE.
Editor's note: this case
was submitted by a chaplain seeking feedback
on his/her own work. This is part of why
CaseConference was created. We applaud this
chaplain for stepping forward to seek consultation
in this very public way and we hope others
will do likewise. This is an example of how
we might all improve our practice and advance
best practice in our profession.
Case #18 (please see below
for responses)
A code pink was called in the urgent care
clinic. The chaplain responded to the call
and was informed that an infant boy had died.
The specialist explained to the team that
the child’s death was expected, although
he died much sooner than anticipated. The
condition could not be treated. Another doctor
asked the specialist if she was okay. She
said she was fine, stating again that his
death was expected.
The chaplain was directed to the grandmother
and stayed with her until the nurse manager
arrived to escort them to view the dead child.
The grandmother had brought the child to
the clinic for the first appointment with
a specialist. The family had moved to the
area recently. Prior to their move, their
son had been diagnosed with a terminal condition.
When the parents and the grandfather arrived,
the chaplain continued to be present with
them. They welcomed the time to be with their
child.
The specialist came into the room very briefly
when the parents arrived. She offered a quick
summary of what had happened and then left.
The parents grieved appropriately. (Yes,
they expected their child to die but not
that day.) The reason for the referral to
this specialist was their hope that treatment
would ease their child’s pain and allow
them to hold him without discomfort to him.
After the family left, the chaplain visited
with some members of the staff, and later
attempted to determine if a debriefing session
would be called. The nurse manager, who decides
if there will be a debriefing session, decided
that a session was not needed (the staff
had not requested one). Even with the support
of the director of pastoral care, the nurse
manager did not see the need for the session.
What is the chaplain’s role when he/she
feels that a decision made is incorrect?
How can the chaplain ensure that staff involved
are given the support needed so that they
can continue to do their jobs?
What is the chaplain’s role with the
specialist?
What is the chaplain’s role with the
nurse manager?
Is there a systemic issue that the chaplain
needs to consider and try to improve?
Case # 18 responses
My first
observation is that if the chaplain sees
the need for a debriefing, but the staff,
the nurse manager, and the physician do
not, then perhaps it is the chaplain who
experienced the child's death as traumatic
and not the medical staff. Certainly the
death of a child is one of those events
that is usually high on a critical incident
list, but not every member of a team experiences
the same event in the same way and what
is traumatic for one staff member may not
be traumatic for another staff member,
what is not traumatic today may be devastating
tomorrow or a month from now. The impact
of this child's death may hit certain staff
members later, or it may be triggered by
another child's death, or it simply may
not be a critical incident for this staff
in this time and this place.
My second observation is that within the
tools available for critical incident stress
management, perhaps the chaplain chose the
wrong intervention or limited him/herself
to a single intervention rather than considering
the many tools available in a situation like
this and offering the nurse manager and the
staff some options other than debriefing.
A debriefing is a major intervention in terms
of time, money, and emotional investment
and to pursue debriefing when a staff does
not want or need one is wasteful. It can
also be hurtful to force debriefing on staff
who do not want or need it. It isn't a matter
of debriefing or nothing. Perhaps if the
chaplain had offered pastoral care or a different
critical incident tool -- defusing or demobilization,
for instance -- the nurse manager and the
rest of the staff would have been more receptive
or would have seen their need in a different
light. Following some other preliminary critical
incident intervention or just good pastoral
care, they may have welcomed a debriefing
later. Certainly, they will view the chaplain
in a different light if the chaplain offers
what the staff needs rather than what the
chaplain wants to give.
My third observation is that the chaplain
still has available to him/her the gifts
and interventions of pastoral care to offer
that staff on an ongoing basis. The staff
are denying the need for a debriefing. They
may or may not need a debriefing, but they
state that they do not. They may, on the
other hand, welcome the pastoral support
and care of a gifted chaplain.
My fourth observation is that this case
refers to the medical staff -- nurses, nurse
managers, specialists -- but makes no mention
of the other staff who witnessed the child's
death or the events surrounding the child's
death -- housekeeping, clerical, administrative
staff, security. A child death in any setting
is shocking; a child death in an outpatient
clinic is especially shocking. The other
staff who were present need to be included
in any critical incident response and in
the chaplain's follow-up care. It is possible
that their managers and directors would welcome
intervention that the nurse manager does
not.
My fifth observation is that the chaplain
him/herself may be in need of post-critical
incident intervention which his/her director
can provide or arrange in order for the chaplain
to return to work.
What is the chaplain's role with the nurse
manager? If the nurse manager were refusing
pastoral care and critical incident intervention
when the staff is saying they need it, then
the chaplain's role is clear. However, in
this instance the staff, too, are saying
they do not need an intervention at this
time and are ready and able to return to
work. The chaplain's role is to be sensitive
to their needs, to be available when they
do need intervention -- which may be the
next shift, the next month, or the next child
death -- and to have more than one intervention
to offer. The chaplain's role is not to play
pastor-knows-best.
Is there a systemic issue that the chaplain
needs to consider and try to improve? That's
difficult to answer on the basis of the information
provided. If the critical incident policies
and procedures for this setting are not clear
or are not reasonable or are only honored
in the breech, then there may be a need for
review, for a champion in the system, or
for other action. The chaplain can be an
effective and appropriate advocate for those
things. Perhaps the systemic issue is that
the chaplain does not have the trust of the
staff or the nurse manager and so any care
offered will be declined; again, the chaplain's
role or the director's role is clear if this
is the situation. Perhaps the systemic issue
is systemic w/in the chaplain, though, who
desperately needs to provide pastoral care
to a staff who do not want, and may or may
not need, the specific care the chaplain
is offering them in the moment.
Linda Brown
Staff Chaplain / Coordinator of Spiritual Health Services
Truman Medical Center - Hospital Hill
Kansas City, MO
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Reviews |
Sarah
Masters reviews the film
Jews & Christians:
A Journey of Faith
Chaplains will be drawn to
this engaging film on the interrelationship
between Judaism and Christianity. The award-winning
documentary is based on the book Our
Father Abraham: The Jewish Roots of the Christian
Faith by Marvin R. Wilson, PhD, and
includes lively interviews with close to
forty Jewish and Christian scholars along
with spontaneous commentary by lay people.
The filmmakers gained access to numerous
interfaith programs in action and the camera
captures Rabbis answering probing questions
from Catholic high-schoolers and Priests
answering Jewish students’questions.
Teachers wrestle in roundtable discussions
over the best way to tackle difficult interfaith
issues in the classroom and congregations
of Jews and Christians meet to argue their
differences and honor their commonalities.
Much of the film focuses on the common roots
of these two major religions. As Dr. Harvey
Cox, Professor of Divinity at Harvard notes
at one point: “Jesus would seek out
a synagogue if he came back to pray.”
The camera intercuts between Ash Wednesday
services and Yom Kippur services with commentary
from theologians and Rabbis regarding ash
as it was symbolized in the first century
and now. Scholars then consider water as
a symbol of cleansing and immersion, and
as the camera films baptisms in the river
Jordan, viewers are reminded that John the
Baptist was a Jew and that the Jewish tradition
of thrice immersion in the first century
gave rise to the Christian baptismal ritual
of thrice immersion in the name of the Father,
Son and Holy Spirit.
The camera travels back and forth between
a Seder and Good Friday service, underlining
the textual similarities and differences
in a visual way. Common threads of wilderness
and temptation are delineated.
The sacred texts are addressed from many
angles. A tour guide in Jerusalem comments: “There
is not a word in the Lord’s Prayer
that would not be said by an Orthodox Jew…The
words are kosher to the hilt.”Another
scholar dwells on the psalms and their roots
in the synagogue system.
As Gustav Niebuhr commented in The New
York Times in a film review, difficult
as it can be to accomplish, “…Jews & Christians:
A Journey of Faith successfully turn[s]
a scholarly work into film.”
_____________________
Completed: 2002
Running Time: 116 Minutes
Directors/Producers: Gerald Krell and Meyer Odze
If you are interested in purchasing this film, you can do so on Amazon.com.
The cost of the film series is $35.00 for a DVD.
Sarah Masters is the Managing
Director of the Hartley Film Foundation,
a non-profit foundation dedicated to cultivation,
support, production and distribution of
the best documentaries and audio meditations
on world religions, spirituality, ethics
and well-being.
Book
Review
Rev.
Phil Pinckard reviews
This
Incomplete One: Words Occasioned by the
Death of a Young Person
“There is no purple prose in these
sermons, preached in the most painful of
circumstances, the death of a young person.
Language has been cut to the bone. They are
intensely moving. And authentically Christian.”(p.
ix) These words from the forward by Nicholas
Wolterstorff, himself a grieving father and
author, couldn’t be more true. Editor
Michael D. Bush has compiled a soul-affirming
collection of sermons preached on the tragic
occasion of the deaths of young persons.
Ranging in age from just a few days to mid-life
and caused by illness, accident and suicide,
this anthology provides great comfort in
the midst of the greatest anguish that may
be endured, the untimely death of a child.
As a grieving father whose only son, Mark,
18, died over four years ago, I identify
with these messages. This Incomplete
One affirms the great love that parents
have for their children. The sermons affirm
with Isaiah that in the Messianic age “No
more shall there be an infant that lives
but a few days, or an old person who does
not live out a lifetime.”[Isaiah 65:20]
Sadly, because we still live under the curse
of Adam’s sin, our world is diseased,
dangerous and fraught with disaster. Parents
must bury their children. This collection
offers a measure of solace during the deepest
losses. Healthcare chaplaincy has taught
me that every life has value; every loss
is significant; no loss can be compared with
another and grief journeys are unique. But
the death of a child is particularly devastating
to parents, siblings, grandparents, friends
and classmates. My wife’s grandmother
lived over 92 years. Two of her seven children,
first her youngest son and then her oldest
son, preceded her in death. Though her husband
died almost thirty years earlier, by her
own testimony, the deaths of her children
were more difficult than her spouse.
Each sermon includes a brief description
of the circumstances that occasioned it and
the person whose life it acknowledges. Some
are written by the pastor who ministered
capably to a grieving family; some are written
by the grieving parent. “There are…two
recurrent themes. Amidst the grief over the
brevity of this child’s life, there
is gratitude for his or her presence in our
midst. The child was a gift. The grief does
not smother the gratitude. And death, they
all affirm, is not the end. We grieve, but
not as those who have no hope. Yet none says
that since death is not the end, we should
not grieve. Though grief does not smother
hope, neither does hope smother grief.”(Forward,
p. x)
Of historical interest is a sermon from
the heart of Karl Barth, whose son Matthias
died in a climbing accident in the Swiss
Alps, published for the first time in English.
And of interest is a sermon by Jonathan Edwards
at the death of young missionary David Brainerd.
Edwards’own daughter, Jerusha, nursed
Brainerd through his illness and death from
tuberculosis. She died two weeks later and
was buried beside him. There are outstanding
messages from William Sloane Coffin, Jr.,
whose son Alex was killed when his car plunged
into Boston harbor from a rain-soaked highway,
and from John Claypool whose daughter Laura
Lue died of leukemia. Written nearly twenty
years later, Claypool’s message, “What
Can We Expect of God? from Isaiah 40:27-31,
is a masterpiece! I heartily commend This
Incomplete One to pastors, chaplains,
grief counselors and grieving families whose
children have died at any age from any cause.
These sermons are destined to become classics!
Bush, Michael D, editor. This Incomplete
One: Words Occasioned by the Death of a
Young Person. Wm. B. Eerdmans Publishing
Co., 2006, pp 169.
Since January 1997, Rev. Phil Pinckard
has served as Chaplaincy Director for the SHARE
Foundation. Ordained as a minister in the Church
of The Nazarene, Phil holds a BA from Olivet
Nazarene University, Kankakee, IL and earned
his M.Div. from the Nazarene Theological Seminary,
Kansas City, MO. Before becoming a healthcare
chaplain, Phil served Nazarene congregations
as pastor and/or associate pastor in five states
from 1980 to 1996. He received clinical training
at Baptist Memorial Hospital, Kansas City and
the University of Arkansas for Medical Sciences
(UAMS) Medical Center in Little Rock. He is
endorsed by his denomination as a healthcare
chaplain. He is also a member of the Association
of Professional Chaplains.
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